Senior Salesforce Business Analyst - CRM & Integrations

SmartRecruiters, Inc.; Doha; On-site; QAR 180,000 - 300,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Salesforce Business Analyst to support our Qatar operations. The role focuses on shaping CRM-driven processes and ensuring alignment with enterprise standards by collaborating with stakeholders across departments.

We expect 4–6+ years’ experience as a Salesforce BA, hands-on Salesforce capabilities, and experience in regulated or enterprise environments. Responsibilities include documenting current and future state processes, identifying automation

Qualifications

• 4-6+ years’ experience as Salesforce Business Analyst.
• Strong understanding of CRM-driven business processes.
• Experience in regulated or enterprise environments.
• Hands‑on familiarity with Salesforce capabilities.

Responsibilities

• Conduct workshops with stakeholders across departments.
• Document current and future state processes.
• Identify inefficiencies and automation opportunities.
• Map regulatory and compliance requirements into system workflows.

Skills

CRM-driven processes

Stakeholder workshops

Structured thinking

Process redesign

Education

Salesforce Business Analyst Certification

Tools

Salesforce

Job description

SmartRecruiters, Inc. is seeking a Salesforce Business Analyst to support our Qatar operations. The role focuses on shaping CRM-driven processes and ensuring alignment with enterprise standards by collaborating with stakeholders across departments.

We expect 4–6+ years’ experience as a Salesforce BA, hands-on Salesforce capabilities, and experience in regulated or enterprise environments. Responsibilities include documenting current and future state processes, identifying automation