Senior Enterprise CS & Revenue Growth (GCC)

Client of Zealant Consulting Group; Doha; On-site; QAR 350,000 - 520,000; Full time

Job summary

Our Client in Doha is seeking a senior Customer Success Manager to own revenue growth, product adoption, retention and account success across enterprise accounts in Qatar and GCC markets including Saudi Arabia, Oman, Bahrain and Kuwait. The role emphasizes managing strategic enterprise relationships, driving account expansion and delivering measurable commercial outcomes.

The candidate will combine Customer Success expertise with the ability to engage executive stakeholders, negotiate cross-sell

Qualifications

• 4-6 years of experience in Customer Success, Account Management, or similar
• Proven track record of managing revenue, retention, and account growth targets
• Experience managing enterprise accounts across Qatar and GCC markets
• Strong understanding of enterprise procurement cycles and commercial practices in Gulf region
• Ability to identify and close cross-sell and upsell opportunities
• Strong communication, presentation, negotiation, and relationship-management skills
• Fluency in English; Arabic preferred

Responsibilities

• Own post-sale lifecycle for large enterprise, banking and government-linked clients
• Develop and execute structured customer success and account plans
• Ensure smooth client onboarding and ongoing adoption
• Conduct regular Quarterly Business Reviews with key stakeholders
• Proactively identify and mitigate retention and account risks
• Build long-term relationships with senior and executive-level client stakeholders
• Collaborate with Product, Growth, Operations and Support to resolve client issues

Job description

Our Client in Doha is seeking a senior Customer Success Manager to own revenue growth, product adoption, retention and account success across enterprise accounts in Qatar and GCC markets including Saudi Arabia, Oman, Bahrain and Kuwait. The role emphasizes managing strategic enterprise relationships, driving account expansion and delivering measurable commercial outcomes.

The candidate will combine Customer Success expertise with the ability to engage executive stakeholders, negotiate cross-sell