Senior Corporate Client Services Specialist

QNB Group; Doha; On-site; QAR 55,000 - 85,000; Full time

Job summary

QNB Group is seeking a customer services professional to deliver excellent service at the branch, answer inquiries, and guide customers through banking procedures. You will promote the bank’s products and services to increase customer business and maintain strong relationships with clients.

The role emphasizes timely responses and proactive service. Ideal candidates have a Bachelor’s degree in a relevant field and are ready to contribute to a high-standards service culture at one of the Middle

Qualifications

• Bachelor's degree required in a relevant field.
• No years of experience required.

Responsibilities

• Provide efficient, friendly and quality service to customers; answer queries and guide customers through banking procedures.
• Market the Group's products and services to customers and encourage additional business.
• Attend to customer queries at the branch within target turnaround times and maintain strong customer relationships.

Skills

Customer service

Cross-selling

Communication

Education

Bachelor's degree in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology

Job description

QNB Group is seeking a customer services professional to deliver excellent service at the branch, answer inquiries, and guide customers through banking procedures. You will promote the bank’s products and services to increase customer business and maintain strong relationships with clients.

The role emphasizes timely responses and proactive service. Ideal candidates have a Bachelor’s degree in a relevant field and are ready to contribute to a high-standards service culture at one of the Middle