Senior Teller: Cash Services & Customer Experience Leader

Employment; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

QNB Group in Doha is seeking a Customer Teller with a focus on accurate cash handling and courteous service. The role involves over-the-counter transactions and supporting branch operations.

You will assist customers with inquiries, balance cash, ensure compliance with policies, and may train junior tellers as needed. A bachelor degree and banking experience are preferred, especially in international environments. This position offers a pathway to growth within a major regional bank.

Qualifications

• Bachelor degree in Marketing, Banking, Finance, Accounting, Economics or related field.
• At least 2 years of relevant experience in a bank.
• Preferably with an international banking background.

Responsibilities

• Handle branch cash and teller transactions accurately and timely.
• Assist customers with queries and cross-sell banking products.
• Balance cash drawers and prepare end-of-day reports.
• Ensure compliance with policies and regulatory guidelines.
• Provide training to tellers and stay updated on operations.

Skills

Cash handling

Customer service

Cross-selling

Team training

Education

Bachelor degree in relevant fields

Job description

QNB Group in Doha is seeking a Customer Teller with a focus on accurate cash handling and courteous service. The role involves over-the-counter transactions and supporting branch operations.

You will assist customers with inquiries, balance cash, ensure compliance with policies, and may train junior tellers as needed. A bachelor degree and banking experience are preferred, especially in international environments. This position offers a pathway to growth within a major regional bank.