Senior Cabin & Service Quality Auditor

Akhtaboot; Doha; Presencial; QAR 60 000 - 90 000; Tempo integral

Resumo da oferta

Akhtaboot in Doha, Qatar seeks a Senior Service Excellence Delivery Agent to oversee QAS standards, monitor cleaning operations, and uphold grooming and presentation across the designated zone.

You will perform detailed quality checks at cabin, terminal, and airside touchpoints and record findings, sharing reports with the Service Excellence Delivery Specialist to address discrepancies and opportunities for improvement.

Qualificações

• Experience performing quality checks in service environments.
• Strong attention to detail and accuracy.
• Familiarity with airline customer service standards preferred.

Responsabilidades

• Accountable to perform conformance checks on cabin appearance, customer experience and grooming standards in line with airline requirements.
• Record cabin appearance and customer experience quality checks accurately and prepare reports for the Service Excellence Delivery Specialist.

Conhecimentos

Quality checks

Customer service

Grooming standards

Airline industry

Descrição da oferta de emprego

Akhtaboot in Doha, Qatar seeks a Senior Service Excellence Delivery Agent to oversee QAS standards, monitor cleaning operations, and uphold grooming and presentation across the designated zone.

You will perform detailed quality checks at cabin, terminal, and airside touchpoints and record findings, sharing reports with the Service Excellence Delivery Specialist to address discrepancies and opportunities for improvement.