Senior Aviation Service Quality Inspector

Mlabbas; Qatar; Sur place; QAR 60 000 - 90 000; Plein temps

Résumé du poste

Mlabbas is seeking a Senior Service Excellence Delivery Agent to ensure QAS standards and service quality across designated zones. The role focuses on meticulous checks of cabin appearance, grooming and customer experience in line with airline requirements.

The incumbent will monitor cleaning operations and services standards, recording findings and preparing detailed reports for continuous improvement and adherence to highest cleanliness standards.

Qualifications

• Quality assurance and attention to detail
• Experience in service excellence or customer experience (preferred)
• Strong report writing and data recording skills

Responsabilités

• Conform checks on cabin appearance, customer experience, and grooming standards in line with airline requirements
• Conduct detailed quality checks across cabin areas and passenger touchpoints
• Record checks accurately and prepare reports for the Service Excellence Delivery Specialist with recommendations

Description du poste

Mlabbas is seeking a Senior Service Excellence Delivery Agent to ensure QAS standards and service quality across designated zones. The role focuses on meticulous checks of cabin appearance, grooming and customer experience in line with airline requirements.

The incumbent will monitor cleaning operations and services standards, recording findings and preparing detailed reports for continuous improvement and adherence to highest cleanliness standards.