Senior Account Manager (IT solutions and products)

ALI BIN ALI; Doha; On-site; QAR 180,000 - 300,000; Full time

Job summary

ALI BIN ALI is seeking a Senior Account Manager in Doha to build strategic relationships with enterprise customers and drive short- and long-term business objectives. You will coordinate with service, operations, and finance teams to ensure quality delivery, invoicing, and payment collection while expanding the customer base.

The role demands 10+ years of IT solutions sales experience, proficiency in English and Arabic, and a strong understanding of pricing, proposals, and market coverage.

Qualifications

• University degree or MIS certification; MBA is a plus.
• 10+ years of sales experience in IT solutions and products; 7+ years in Qatar.

Responsibilities

• Build strategic relationships to deter competitors within assigned accounts.
• Coordinate with finance to ensure accurate invoicing and timely payments.
• Manage relationships with customers, partners, and suppliers.
• Prepare commercial proposals and present technical/ commercial offers.
• Provide market intelligence and feedback to strategy teams.
• Generate sales and pipeline reports and track GP value.

Skills

MIS cert

MBA

Enterprise sales

IT solutions

Education

MBA (preferred)

MIS certification

University degree

Tools

MS Office

Job description

The main objective for senior account manager is to build strategic relationship that make it difficult for competitor to break into the account and to achieve short term and long term business unit objective by managing enterprise customers, provide input to develop new markets in alignment with the division strategy.

RESPONSIBILITIES:

• Works with the service and project Operation team to ensure quality services are delivered as agreed with the customer.
• Coordinate with Finance team to ensure proper invoices are produced and payment are collected as agreed with the customer. Manage relationships with key customers at the opportunity management level
• Manage relationships with partners
• Ensure quality of services provided.
• Create and expand customer base in line with Enterprise strategies by covering all of assigned accounts
• Works with partners and suppliers regarding Pricing information, new products, delivery issues and market coverage.
• Responsible for preparing commercial proposals to customers and submit technical and commercial proposals to customers.
• Market Intelligence including competitive information
• Sales & Financial reports
• Pipeline Management
• Prepare costing sheets to view GP value achieved in each sale.
• Keep up to date of latest technologies and products
• Be up to date and research on emerging technologies impact on customers’ business
• Recommends new ideas to increase customer satisfaction and sales.
• Recommends new markets to be covered
• Recommends new products and new partnerships
• Inputs in development of short ,medium and long term sales and organization strategy

SKILLS & JOB REQUIREMENTS:

• University degree /Certification in Management Information Systems / MBA or/and MIS is a plus
• At least 10+ years sales experience in IT solutions and products, 7 years of which same experience in Qatar
• Language and proficiency (e.g. Fluent in both English and Arabic)
• Computer proficiency level required (e.g. Advanced knowledge in MS Office suite)
• Driving skills (e.g. Valid GCC light vehicle driving license required)