Satellite Communications FSR

Linchpin Solutions, Inc.; Doha; On-site; QAR 345,831 - 418,637; Full time

Benefits offered by this job

Health insurance

401(k)

FSA

Disability insurance

PTO and holidays

EAP

Educational assistance

Parental leave

Job summary

Linchpin Solutions, Inc. is seeking Satellite Communications Field Service Representatives (FSR) to install, troubleshoot, and repair deployed ICP locations. The role requires overseas deployment with a primary base in Doha, Qatar, and frequent travel across Southwest Asia.

You will work with a team to support servicemembers and contractors in challenging deployments. Applicants should have VSAT experience, IP knowledge, and Cisco routing/wirewall familiarity, plus the ability to work

Qualifications

• High School Diploma or GED equivalent.
• Bachelor's Degree in IT, Computer Engineering or other technical field preferred.
• Knowledge of VSAT communication equipment and IP fundamentals.
• Experience with Cisco routing and firewall technology.

Responsibilities

• Install, maintain, and repair deployed systems (VSAT, LAN, wireless).
• Troubleshoot and repair VSAT, LAN, and wireless hardware.
• Provide 24/7 onsite support and respond to trouble calls across the region.
• Coordinate deployment of new MWR ICP technologies and equipment.

Skills

VSAT

LAN

IP fundamentals

Cisco routing

Firewalls

Microsoft Office

Verbal and written communication

Troubleshooting

On-call support

Education

High School Diploma or GED

Bachelor's Degree in IT/Computer Engineering or technical field

Tools

iDirect modem

MS Office

Job description

Description

If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be! We are currently hiring for a dynamic and experienced Satellite Communications FSR.

Job Type

Full‑time

Clearance

Active DoD Secret Clearance

Work Schedule

Onsite daily with regional travel.

Role Overview

The FSRs will work as an integrated team of technicians, for our Government client supporting the installation, troubleshooting, and repair of MWR Global Internet Connect Program (ICP) platform locations throughout designated areas of responsibility. This is a 24×7×365 environment requiring overseas deployment. The primary location will be in Doha, Qatar with frequent travel throughout Southwest Asia. Additional TDY assignments may include travel to Europe, Africa, and South America. MWR ICP is a satellite and terrestrial communications program providing deployed US service members, support staff, and contractors with Internet access at deployed locations throughout the world. By Light is looking for FSRs with the ability to navigate the deployed environment, resolve service problems, perform maintenance; and install, configure, and test VSAT and terrestrial internet services in military‑deployed areas of operation.

General Skillset

• Experience with Microsoft Office
• Verbal and written communication skills
• Ability to work both collaboratively and individually
• Critical thinking skills
• Ability to give presentations and briefings as needed

Specific Skillset

• Perform installation, maintenance, and repair of deployed systems.
• Install, inventory, test, and modify equipment as required.
• Cable networks, including but not limited to VSAT, baseband, LAN, and wireless devices IAW established standards and government‑approved design, fabrication, and installation specifications.
• Troubleshoot and repair VSAT, LAN, and wireless hardware.
• On call 24×7 to provide onsite support and respond to trouble calls utilizing convoys, MilAir and commercial travel throughout the region.
• Coordinate the introduction of new MWR ICP technologies and equipment.

Education & Certifications

• High School Diploma or GED equivalent.
• Bachelor's Degree in IT, Computer Engineering or other technical field is preferred.

Experience Requirements

• Knowledge of VSAT communication equipment.
• IP fundamentals, Cisco routing, and firewall technology knowledge.
• Ability to communicate technical information clearly and concisely.
• Proficient with Microsoft suite applications.
• Basic network protocols, troubleshooting, and repair.
• Basic computer troubleshooting and repair.
• Demonstrated ability to work independently or under general direction.

Preferred Experience

• iDirect modem experience
• In‑theatre air travel knowledge
• Military signal or telecommunications background
• Understanding of military organizations and infantry/combined arms operations
• Prior experience working overseas is a plus.
• Knowledge of the visa process and movements for in‑theater locations such as Kuwait, Qatar, Saudi Arabia, UAE and Jordan.

Special Requirements

• Will be required to travel frequently by MilAir, ground convoys, and other modes of military transportation sometimes experiencing extensive delays and hostile combat environments.
• Ability to live and work in a deployed contingency environment (shared cafeteria, shared bath and sleeping quarters, limited amenities)
• Working understanding of Army/Marine Corps logistic forms policy and procedures and understanding of basic military concepts.
• Possess a current United States passport valid at least until 2026.
• Possess a valid United States driver’s license in good standing.

Benefits

• Health, dental, and vision insurance
• 401(k) plan with company matching
• Flexible Spending Accounts (FSA)
• Company‑funded disability and life insurance
• Paid time off (PTO) and company‑paid holidays
• Employee Assistance Program (EAP)
• Educational assistance and parental leave

Pay Transparency Statement

Linchpin Solutions is committed to compliance with applicable pay transparency laws and regulations. Final compensation for any position will be determined based on a variety of factors, including but not limited to:

• Relevant prior work experience
• Education and certifications
• Specific skills and competencies
• Federal Government contract labor categories and wage rates
• Geographic location

While salary ranges may be provided for a position, these ranges are not a guarantee of final compensation, which may vary based on individual qualifications and the specific requirements of the contract.

Equal Opportunity Employment Statement

We are an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Salary Description

$95,000-115,000