Room Service Manager - Guest Experience Leader

Sheraton Hotels & Resorts

Doha

On-site

QAR 111,600 - 145,080

Full time

14 days+
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Job summary

Sheraton Hotels & Resorts in Doha seeks an entry-level management position for Room Service operations. The role involves supervising staff, ensuring compliance with standards, and addressing customer needs to enhance guest satisfaction.

The ideal candidate will have relevant experience in food and beverage, strong communication skills, and the ability to manage budgets effectively. Join a team dedicated to exceptional service and creating memorable experiences for guests.

Qualifications

  • Entry-level management position responsible for daily operations in Room Service.
  • 4 years experience in the food and beverage, culinary, or related area preferred.
  • Two-year degree in a relevant major plus 2 years of experience accepted.

Responsibilities

  • Supervises daily operations and manages staff for Room Service.
  • Communicates areas in need of attention and follows up accordingly.
  • Empowers employees to deliver excellent customer service.

Skills

Leadership
Customer Service
Communication Skills
Budget Management
Team Collaboration

Education

High-school diploma or GED
Two-year degree in Food Service Management

Job description

Sheraton Hotels & Resorts in Doha seeks an entry-level management position for Room Service operations. The role involves supervising staff, ensuring compliance with standards, and addressing customer needs to enhance guest satisfaction.

The ideal candidate will have relevant experience in food and beverage, strong communication skills, and the ability to manage budgets effectively. Join a team dedicated to exceptional service and creating memorable experiences for guests.

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