Doha Hotel Manager - Operations & Guest Experience

Want More; Qatar; Vor Ort; QAR 63.000 - 75.000; Vollzeit

Zusammenfassung

Want More in Doha, Qatar is seeking a Hotel Manager to oversee all hotel operations including guest services, housekeeping, maintenance and budget management. The role demands strong leadership and a focus on delivering exceptional guest experiences.

Responsibilities include supervising front desk, housekeeping and maintenance staff, developing policies, monitoring guest satisfaction, managing budgets, coordinating with vendors, and ensuring compliance and safety across the property.

Qualifikationen

• Minimum 5 years of experience as a Hotel Manager or similar role in a reputable hotel.
• Excellent leadership skills with the ability to motivate and manage a diverse team.
• Strong knowledge of hotel operations, budgeting, and financial management.
• Exceptional customer service skills with the ability to handle difficult situations calmly and professionally.
• Proficient in English (knowledge of Arabic is a plus).
• Must have a valid biometric passport (for all nationalities).
• Experience working in Doha is preferred.

Aufgaben

• Manage and supervise hotel staff, including front desk receptionists, housekeeping staff, and maintenance workers.
• Ensure efficient and smooth operation of the hotel by effectively delegating tasks and providing guidance to employees.
• Develop and implement operational policies and procedures to maintain high standards of service.
• Monitor guest satisfaction levels and address any concerns or complaints in a timely manner.
• Create and maintain budgets for various departments within the hotel.
• Coordinate with vendors and suppliers to ensure timely delivery of goods and services.
• Conduct regular inspections of all areas of the hotel to ensure cleanliness, safety, and compliance with regulations.
• Maintain accurate records of financial transactions and prepare reports for senior management.

Kenntnisse

Leadership

Budgeting

Customer service

English (proficiency)

Doha experience

Passport (biometric)

Jobbeschreibung

Want More in Doha, Qatar is seeking a Hotel Manager to oversee all hotel operations including guest services, housekeeping, maintenance and budget management. The role demands strong leadership and a focus on delivering exceptional guest experiences.

Responsibilities include supervising front desk, housekeeping and maintenance staff, developing policies, monitoring guest satisfaction, managing budgets, coordinating with vendors, and ensuring compliance and safety across the property.