Retail Customer Experience & Sales Associate

Tanqeeb; Doha; On-site; QAR 20,000 - 32,000; Full time

Job summary

Al-Futtaim Retail in Qatar is seeking a Customer Service Associate to deliver exceptional service, manage inventory, and assist with sales. You will handle inquiries and complaints, keep the store stocked and visually appealing, and operate the cash register following policy.

Join us to create a welcoming shopping environment while meeting sales and service goals. The role emphasizes teamwork, product knowledge, and maintaining high store standards in a busy retail setting.

Qualifications

• Previous experience in customer-facing roles, ideally in a retail environment.
• Strong verbal communication and interpersonal skills.
• Ability to upsell and cross-sell products.
• Experience operating cash registers and cash handling procedures.
• Attention to detail and ability to maintain store standards.

Responsibilities

• Engage with customers to provide a high level of service and assist with their needs.
• Address basic customer complaints and elevate issues as needed.
• Ensure store is well-organized and adheres to visual merchandising standards.
• Regularly clean and maintain the sales floor.
• Receive new shipments and restock inventory.
• Assist with upselling and cross-selling opportunities.
• Operate the cash register and handle transactions according to policy.

Skills

Customer Service

Communication

Attention to Detail

Sales Skills

Job description

Al-Futtaim Retail in Qatar is seeking a Customer Service Associate to deliver exceptional service, manage inventory, and assist with sales. You will handle inquiries and complaints, keep the store stocked and visually appealing, and operate the cash register following policy.

Join us to create a welcoming shopping environment while meeting sales and service goals. The role emphasizes teamwork, product knowledge, and maintaining high store standards in a busy retail setting.