Premium Pool Attendant & Guest Experience

Mondrian Hotels; Doha; Presencial; QAR 39 000 - 73 000; Tempo integral

Resumo da oferta

Mondrian Doha is seeking a hospitality professional to deliver courteous, professional, and efficient service across the spa and F&B environment. You will rotate within sub-departments as needed and must be able to adapt to various tasks while maintaining guest satisfaction.

You will stay informed about all spa and hotel promotions and assist with opening and closing procedures. Knowledge of pool and gym facilities, safety procedures, and hygiene standards is essential.

Responsabilidades

• To provide courteous, professional, efficient and flexible service at all times.
• To perform all duties and tasks in the assigned Place of Work
• To be entirely flexible and adapt to rotate within the different sub‑department as assigned.
• To perform all duties and tasks when rotated or assigned to another Department.
• To be fully conversant with all services, activities, facilities Spa and F&B Promotions offered by the hotel and recommend to the guests.
• To perform opening and closing procedures established for the Place of Work as assigned.
• To have a thorough understanding and knowledge of pool and gym facilities, hours of operation, location of facilities, and emergency procedures.
• To ensure that the Place of Work and surrounding area is kept clean and organized at all times.
• To monitor operating supplies and reduce spoilage, breakage and wastage.
• To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to Spa Manager and Director of Spa if no immediate solution can be found and assure follow up with guests.
• To keep all keys signed out/ in a secure manner and return them at the course of duty.
• To hand over to the Housekeeping Supervisor all Lost & Found items with full and detailed information
• To have a complete understanding of the different cleaning products and their economical use.
• To be familiar with the policies and procedures concerning fire, emergency evacuation, accidents, bomb threats, law and order situations.
• Ensures that health, hygiene and safety regulations are complied.
• To be fully aware and conversant of Mondrian, values and goals and is responsible to integrate them in the day to day operation.
• To be fully aware and conversant of Mondrian environmental Charter and is responsible to integrate them in the day to day operation.
• To be fully aware

Descrição da oferta de emprego

Mondrian Doha is seeking a hospitality professional to deliver courteous, professional, and efficient service across the spa and F&B environment. You will rotate within sub-departments as needed and must be able to adapt to various tasks while maintaining guest satisfaction.

You will stay informed about all spa and hotel promotions and assist with opening and closing procedures. Knowledge of pool and gym facilities, safety procedures, and hygiene standards is essential.