Luxury Pool Attendant & Guest Experience

Al Rayyan Hospitality; Doha; On-site; QAR 22,000 - 36,000; Full time

Job summary

Minor Hotels is seeking a Recreation Attendant at Banana Island Resort Doha By Anantara to engage with guests, help with pool area setup, and ensure a premium, spotless guest experience in a fast-paced luxury setting.

You will manage towel and cabana setup, assist with lounge chairs, and actively upsell wellness offerings while maintaining safety and cleanliness standards throughout shifts.

Qualifications

• At least one year's experience as a recreation attendant.
• Exceptional customer service skills.
• Basic knowledge of recreational equipment and facilities.
• Ability to work flexible hours, including weekends and holidays.
• Basic knowledge of first aid and emergency response procedure.

Responsibilities

• Actively engage with guests and assist in all guests’ needs, which may include, but are not limited to: issuing towels, issuing chaise lounge covers, assist in chaise lounge set-up, and cabana set-up.
• Pick up and remove used towels and debris from the pool deck areas throughout the day.
• Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
• Ensure a positive first impression of the pool for our guests through detailed cleanliness, set-up and ambiance control.
• Maintain complete knowledge of all wellness & recreation services, activities, amenities and hotel services/features.
• Up-sell and promote wellness & recreation offers at every available opportunity in order to maximize sales revenue.
• Perform opening/closing side duties as assigned and set the pool according to standards and procedures.
• Be well versed in hotel fire & life safety/emergency procedures.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other reasonable duties assigned by the Management of the Hotel.

Skills

Customer service

Recreational equipment knowledge

Flexible hours

First aid knowledge

Job description

Minor Hotels is seeking a Recreation Attendant at Banana Island Resort Doha By Anantara to engage with guests, help with pool area setup, and ensure a premium, spotless guest experience in a fast-paced luxury setting.

You will manage towel and cabana setup, assist with lounge chairs, and actively upsell wellness offerings while maintaining safety and cleanliness standards throughout shifts.