Office Assistant

Qatar Airways Group; Doha; On-site; QAR 56,000 - 78,000; Full time

Job summary

Qatar Airways Group is seeking an Office Assistant to support the Shafallah Department's daily administrative operations. You will provide general administrative and secretarial support, manage records, handle confidential information, and assist with correspondence, calls, and scheduling.

The role requires English proficiency, the ability to work independently and in a team, and a valid Qatari driving license to support transport of documents.

Qualifications

• High school graduation with minimum 2 years relevant experience.
• English communication skills (speaking/reading/writing).
• Fluent in reading, writing, and speaking English; basic Arabic preferred.
• Computer literacy – MS Office Suite.
• Valid Qatari driving license.
• Able to work independently as well as part of a team.
• Able to work under pressure in a fast-paced environment.
• Demonstrate quality consciousness and problem-solving abilities.

Responsibilities

• Provide administrative and secretarial support—coordinate activities, conduct research and ensure requests are carried out.
• Handle inquiries and refer to the appropriate personnel/department.
• Review and answer mail and inquiries and determine if Executive action is required.
• Provide telephone backup coverage, schedule appointments, meetings and travel itineraries; coordinate related arrangements.
• Respond to complaints and information requests; explain procedures and policies.
• Take dictation and draft letters; prepare confidential documents and memos.
• Check incoming documents for scanning and ensure completeness/accuracy for fast-track approvals (invoices).
• Maintain confidential filing system and organize manuals and sensitive materials.
• Coordinate prompt collection of office supplies and stationeries; maintain office equipment.
• Safely transport colleagues/guests and Ministerial documents; maintain driver logs and mileage records.

Skills

English proficiency

Secretarial/administrative support

Multitasking

Teamwork & independence

Education

High school diploma

Tools

MS Office Suite

Qatari driving license

Job description

We are recruiting for an Office Assistant to support the daily administrative operations of our Shafallah Department.

In this role, you will provide general administrative and secretarial support as part of your daily responsibilities. You will promote high standards of corporate values reflected through correspondence, telephone, and personal interaction with both internal and external stakeholders. You will be handling confidential and sensitive issues, which require a high degree of discretion and tact.You will manage records/ document control function as well as maintenance for all correspondences related to the Manager's office.In addition, you will ensure that company assigned vehicles are maintained to acceptable standards.

Key accountabilities include:

• Perform administrative and secretarial support - coordinate activities, conduct research and ensures that requests are carried out.
• Handle inquiries and/or refer to the appropriate personnel/department.
• Review and answer mail and inquiries and determine if Executive action is required
• Provide necessary telephone backup coverage, schedule appointments, meetings and travel itineraries, and coordinate related arrangements (coordinate meetings, travel, hotel bookings).
• Respond to complaints and request for information. Assist and explain procedures and policies in response to inquiries within the area.
• Take and transcribe dictation. Draft letters and internal memos. Process, handle and maintain all types of confidential information. Compose routine and non-routine correspondence, memoranda, reports which are generally confidential in nature.
• Check all incoming documents for scanning and ensure completeness/ accuracy of information provided to fast-track approvals including invoices/ statements.
• Maintain confidential filing system, categorize and maintain manuals, sensitive correspondence, and other source material.
• Coordinate prompt collection of office supplies and stationeries.Ensure proper maintenance of all office equipment.
• Safely transport colleagues /guests of executive office and Ministerial documents/packages to various locations in a timely, safe and courteous manner.
• Maintain driver logs and complete pre-trip inspections.Maintain Daily-running charts accurately to have reliable records of mileage done by vehicle.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before. Together, everything is possible.

Qualification

About you

• Completed High school graduation with minimum of 2 years relevant experience.
• Ability to communicate in English (Speaking/Reading/Writing).
• Fluent in reading, writing, and speaking English and preferably basic Arabic language
• Computer literacy – knowledgeable in computer applications (MS Office Suite)
• Must have valid Qatari driving license
• Able to work independently as well as part of a team.
• Able to work under pressure with minimum supervision in a fast-paced environment.
• Able to manage multiple tasks simultaneously.
• Demonstrate quality consciousness and has good problem-solving abilities.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.