Transport Duty Supervisor – Join Our Talent Pool

Qatar Airways Group; Doha; On-site; QAR 90,000 - 150,000; Full time

Job summary

Qatar Airways Group is seeking a Transport Duty Supervisor in Doha to manage maintenance activities for the QACC Fleet, train drivers and loading staff, and ensure adherence to ramp safety regulations. You will oversee Voyage Reports, staff rosters, overtime and vacations, deputize for the Duty Officer, and deliver official reports.

Responsibilities include supervising complex and ad hoc operations, monitoring ramp safety, and aligning with food safety and security standards.

Qualifications

• Minimum 3 years of job-related experience with a high school/vocational diploma, or 2 years with a bachelor’s degree.
• Experience with staff rostering/allocations and driving-related operations.
• Knowledge of Food Safety and Airside Safety; ability to train drivers and loading staff.

Responsibilities

• Manage staff rostering and operational functions to ensure on-time performance and service standards.
• Supervise deliveries for complex, ULH, VIP, charters and ad hoc operations to ensure safety and on-time performance.
• Monitor Ramp Safety, Security and Marshalling procedures and ensure compliance by staff.
• Ensure adherence to food safety, security procedures and customer standards.
• Recommend training programs and provide feedback for succession planning.
• Coordinate action plans for emergencies, manpower changes and aircraft changes.
• Lead Customer Service staff to load/offload flights as per schedule and procedures.
• Provide timely information to superiors on incidents requiring action.

Skills

Staff rostering

English proficiency

Food safety

MS Office

Food safety & airside safety

Driver training

Vehicle maintenance

Fleet management

Education

High school diploma / vocational / diploma or equivalent

Bachelor’s degree with 2+ years experience

Tools

MS Office applications

Job description

Description

Transport Duty Supervisor is responsible for managing the maintenance activities of QACC Fleet, training of drivers and loading assistants, and to ensure adherence to Ramp Safety Regulations. You will manage Voyage Reports (VR) investigation, Staff Roster, overtime, vacation planning, and deputizes in the absence of the Duty Officer. Provides official reports and promotes high standards of corporate values throughout the full cycle of operations.

General Information

Ref # 260000DO

Location: Qatar-Doha

Job family: Cargo & Airport Operations

Closing Date: 2026-10-13

Accountabilities

• Manage staff, operational functions, meal/product uplifts, On-Time Performance (OTP) and Customer Liaison to ensure that customers are provided with highest standard service
• Supervise and handles delivery to any Complex, Ultra-Long Haul (ULH), VIP, Charters, Private and other ad hoc operations, as and when required in order to ensure safe and on-time operation.
• Monitor adherence to Ramp Safety, Security and Marshalling procedures of High Loaders while performing airside duties in order to ensure that ramp operations staff fully comply with ramp safety requirements.
• Ensure no deviation in quality of service or customer standards by following the food safety procedures, security procedures and the agreed standards between QACC and its customers.
• Suggest training programs for all new and existing staff and provides timely feedback for succession planning.
• Coordinates and prepares action plans and resolution in the event of Operational Emergencies / (Additional) Manpower requirement/Aircraft Changes/HL Technical issues.
• Lead Customer Service Agents, Loading Assistants and Equipment Operators to load/offload flights as per schedule and procedures.
• Provide prompt information to superiors for any incidents and events that requires immediate action/decision.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.

Disclaimer

This advertisement reflects a current recruitment requirement of Qatar Airways Group. Qatar Airways Group reserves the right, at any time, to amend, suspend, withdraw, or otherwise modify this recruitment process, including converting the vacancy into a talent pipeline for current or future hiring requirements. This advertisement does not constitute an offer of employment or a commitment to recruit.

Qualification

High School Qualification/Vocational Qualification/Diploma or Equivalent with Minimum 3 years of job-related experience OR Bachelor’s Degree or Equivalent with Minimum 2 years of job-related experience.

Essential

Job Specific Skills

• Knowledge of staff rostering/allocations
• Good spoken and written English
• Basic food safety and manual handling training
• Computer literate with a thorough knowledge of MS Office applications
• Knowledge of Food Safety and Airside Safety
• Experience in Driver Training, Vehicle Maintenance and Fleet management
• HGV Driving Licence

Preferred

• Ability to speak Arabic
• Trouble shooting knowledge of Hydralics vehicles

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and become part of a truly global community.