Supervisor-Marketing

St. Regis Hotels & Resorts; Doha; On-site; QAR 56,000 - 89,000; Full time

Job summary

St. Regis Hotels & Resorts in West Bay, Doha, Qatar seeks a Sales & Marketing Associate to promote the brand and maximize revenue through proactive, high-touch service.

You will engage potential owners by phone to set up preview package tours and explain attendance requirements. You will verify eligibility, arrange gifts or rewards where appropriate, and support the Sales & Marketing team with routine office duties.

Qualifications

• High school diploma or GED required.
• At least 1 year of related work experience preferred.
• No supervisory experience required.
• No license or certification required.

Responsibilities

• Promote brand image and maximize revenue using sales techniques.
• Communicate with potential owners by telephone to set up preview package tours.
• Explain details and requirements for attending a sales presentation to potential owners.
• Verify eligibility for preview package tours before scheduling a tour.
• Determine and provide complimentary gifts for guest patronage where appropriate.
• Perform general office duties to support Sales & Marketing.
• Assist management in training, evaluating, and coaching employees; be a role model.

Skills

Customer service

Telephone skills

Sales

Brand promotion

Education

High school diploma or GED

Job description

Additional Information

Job Number

26108908

Job Category

Sales & Marketing

Location

West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP

Schedule

Full Time

Located Remotely?

N

Position Type

Non-Management

Position Summary

Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly. Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Бренд St. Regis Hotels & Resorts сочетает классическую роскошь с авангардным духом и предлагает уникальное качество обслуживания для гостей более чем 50 отелей и курортов класса люкс, расположенных в самых популярных уголках мира. Наш бренд, история которого началась на заре 20-го века с открытия Джоном Джейкобом Астором IV отеля St. Regis в Нью-Йорке, по‑прежнему стремится предоставлять на самом высоком уровне уникальные услуги, предвосхищающие пожелания гостей. За выполнение этой задачи у нас отвечает коллектив опытных сотрудников, которые проявляют в работе классический продуманный подход и понимание проблем на современном уровне. Также к услугам гостей наша фирменная служба дворецких. Предлагаем вам ознакомиться с открытыми вакансиями в St. Regis. Выбрав работу в St. Regis, вы станете частью коллектива одного из брендов Marriott International. Делайте то, что у вас получается лучше всего, начните движение к своей цели, присоединитесь к удивительной глобальной команде и измените свою жизнь к лучшему.