Luxury Hotel Quality & Executive Admin Lead

Chedi Hospitality; Doha; On-site; QAR 180,000 - 280,000; Full time

Job summary

Chedi Hospitality seeks an Executive Office Assistant and Quality Manager to support the Hotel Manager/General Manager with administrative leadership and drive service excellence.

You will coordinate schedules, prepare reports and documents, monitor Forbes/LQA quality programs, and collaborate with department heads to sustain luxury standards and continuous improvement across the hotel.

Qualifications

• Bachelor's degree in hospitality or related field.
• Minimum 5 years in luxury hospitality or executive admin.
• Knowledge of Forbes Travel Guide and LQA standards.
• Experience with quality management systems and guest feedback.

Responsibilities

• Coordinate quality assurance initiatives to Forbes/LQA standards.
• Manage General Manager's calendar, travel, and meetings.
• Prepare agendas, reports, and executive documentation.
• Monitor guest satisfaction platforms and service audits.
• Maintain quality dashboards and KPIs.
• Liaise with departments to implement improvements.

Skills

Executive support

Quality assurance

Communication skills

Analytical skills

Discretion & confidentiality

Education

Bachelor's degree in Hospitality/Business

Tools

Microsoft Office Suite

Hotel management systems

Job description

Chedi Hospitality seeks an Executive Office Assistant and Quality Manager to support the Hotel Manager/General Manager with administrative leadership and drive service excellence.

You will coordinate schedules, prepare reports and documents, monitor Forbes/LQA quality programs, and collaborate with department heads to sustain luxury standards and continuous improvement across the hotel.