Executive Office & Quality Lead - Luxury Hospitality

RAFFLES; Doha; On-site; QAR 300,000 - 540,000; Full time

Job summary

RAFFLES Doha invites you to join as Executive Office and Quality Manager, providing high-level executive support to the Managing Director while leading quality and sustainability initiatives across the hotel.

You will coordinate governance across the Executive Office, drive continuous improvement of the Quality Management System, and partner with senior stakeholders to ensure strategic priorities are executed with professionalism and confidentiality.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, Quality Management, Sustainability, or related field.
• Minimum 5–7 years in luxury hospitality, hotel operations, or senior executive support.
• Experience supporting senior executives in high-profile hospitality environments.
• Strong understanding of luxury standards, QA frameworks, guest experience, and operational excellence.
• Experience developing and maintaining quality management systems and continuous improvement initiatives.

Responsibilities

• Provide high-level executive and administrative support to the Managing Director, managing priorities, schedules, correspondence, meetings, and follow-up actions.
• Act as a trusted liaison between the Managing Director, Executive Committee, department heads, corporate stakeholders, owners and external partners.
• Coordinate key strategic initiatives, executive decisions, projects and action plans for timely execution and accountability.

Skills

Leadership

Project management

Organizational skills

Analytical skills

Communication

Confidentiality

MS Office (PowerPoint, Excel, Word, &

Education

Bachelor's degree in Hospitality Management (or related)

Tools

MS Office Suite

Job description

RAFFLES Doha invites you to join as Executive Office and Quality Manager, providing high-level executive support to the Managing Director while leading quality and sustainability initiatives across the hotel.

You will coordinate governance across the Executive Office, drive continuous improvement of the Quality Management System, and partner with senior stakeholders to ensure strategic priorities are executed with professionalism and confidentiality.