Luxury Front Desk Host - Elite Guest Experience

InterContinental 62s Group plc; Doha; On-site; QAR 45,000 - 78,000; Full time

Benefits offered by this job

Competitive salary and benefits

Job summary

InterContinental Doha is seeking a Front Desk Agent to deliver courteous, guest-focused service from arrival to departure. You will greet guests by name whenever possible, escort them to their rooms, handle check-in and check-out procedures, and respond efficiently to inquiries while maintaining a warm, professional demeanor to ensure a memorable stay.

In a luxury setting, you will promote the hotel’s five winning ways values, collaborate with colleagues across departments, and maintain

Qualifications

• Experience in luxury hotel front desk operations.
• Excellent written and spoken English.
• Ability to greet guests by name and provide local information.
• Strong customer-service mindset.

Responsibilities

• Greet guests and assist with check-in/check-out.
• Escort guests to rooms and ensure comfort.
• Respond to inquiries and provide local recommendations.
• Maintain up-to-date knowledge of hotel facilities, hours, and services.
• Process transactions accurately at the Front Desk.

Skills

Guest service

Interpersonal skills

English proficiency

Organizational skills

Education

Business-related degree or equivalent

Job description

InterContinental Doha is seeking a Front Desk Agent to deliver courteous, guest-focused service from arrival to departure. You will greet guests by name whenever possible, escort them to their rooms, handle check-in and check-out procedures, and respond efficiently to inquiries while maintaining a warm, professional demeanor to ensure a memorable stay.

In a luxury setting, you will promote the hotel’s five winning ways values, collaborate with colleagues across departments, and maintain