Luxury Concierge: Deliver Five-Star Guest Experiences

Mandarin Oriental; Doha; On-site; QAR 111,600 - 167,400; Full time

Benefits offered by this job

Learning & Development

MOstay program

Health & Wellness programs

Retirement Plans

Transportation and Housing

Relocation and Vacation Tickets

Job summary

Mandarin Oriental, Doha is seeking a Concierge to provide exceptional services to guests in our Front Office team. The ideal candidate will have a minimum of 2 years in a 5-star hotel environment, ensuring that guests' needs are met proactively and with attention to detail.

This position offers competitive benefits including health and wellness programs, learning and development opportunities, and transportation and housing.

Qualifications

• Minimum 2 years of experience in a 5-star hotel environment.
• At least 1 year of Concierge/Guest Relations/Front Office experience.
• Ability to understand guest needs and deliver superior customer service.

Responsibilities

• Provide five-star services to all guests and colleagues.
• Create focused conversations with guests to identify preferences.
• Maintain a daily record of guest requests and confirmations.

Skills

Customer service

Attention to detail

Proactive communication

Job description

Mandarin Oriental, Doha is seeking a Concierge to provide exceptional services to guests in our Front Office team. The ideal candidate will have a minimum of 2 years in a 5-star hotel environment, ensuring that guests' needs are met proactively and with attention to detail.

This position offers competitive benefits including health and wellness programs, learning and development opportunities, and transportation and housing.