Guest Services Agent – Premium Airport Hotel (Doha)

Qatar Airways; Qatar; On-site; QAR 50,220 - 72,540; Full time

Benefits offered by this job

Professional growth opportunities

Exposure to international hospitality standards

Supportive multicultural workplace

Job summary

Qatar Airways is seeking a Front Desk Agent at Dhiafatina The Airport Hotel in Doha to deliver professional and guest-focused front office services. Key responsibilities include managing guest check-in and check-out, handling requests, and maintaining records.

The ideal candidate must have a minimum high school qualification, fluency in English, and up to 2 years of hospitality experience. Join us for an opportunity in a premium hotel environment with career development and supportive multicultural workplace.

Qualifications

• Up to 2 years of relevant hospitality or customer service experience.
• Ability to work shifts in a fast-paced, multicultural environment.
• Professional appearance with attention to detail.

Responsibilities

• Serve as the first point of contact for hotel guests.
• Handle guest check-in, registration, reservations, and check-out procedures.
• Manage guest requests and complaints promptly.
• Provide clear information about hotel rooms and services.
• Maintain front desk records, reservations, and communication logs.

Skills

Customer service skills

Fluency in English

Interpersonal skills

Basic computer proficiency

Education

Minimum high school qualification

Tools

Opera system knowledge

Job description

Qatar Airways is seeking a Front Desk Agent at Dhiafatina The Airport Hotel in Doha to deliver professional and guest-focused front office services. Key responsibilities include managing guest check-in and check-out, handling requests, and maintaining records.

The ideal candidate must have a minimum high school qualification, fluency in English, and up to 2 years of hospitality experience. Join us for an opportunity in a premium hotel environment with career development and supportive multicultural workplace.