Luxury Front Desk Concierge | Guest Experience Lead

Crew Life at Sea Ltd.; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

Crew Life at Sea Ltd. is seeking an experienced Front Desk Associate for a luxury hotel in Doha, Qatar. You will welcome guests with warmth and professionalism, managing check-in/check-out and coordinating with hotel departments to ensure a seamless stay.

Role includes guest preference updates, concierge support, and assisting with Food & Beverage service at the Residences lounge to deliver an unforgettable guest experience.

Responsibilities

• Provide our guests with unparalleled hospitality, from an effortless arrival and departure experience in a gracious and polite manner
• Host and welcome all guests in a natural and spontaneous manner to make our guests feel welcome whilst they spend their time with us
• Prepare all the arrival arrangement and process check-in for Residences Guests
• Update the guest preference, feedback and comments on to the guest profile section
• Coordinate with all concerned departments to fulfill guest needs and requests
• Provide concierge service to guest during the stay
• Food & Beverage support to the Residences lounge

Job description

Crew Life at Sea Ltd. is seeking an experienced Front Desk Associate for a luxury hotel in Doha, Qatar. You will welcome guests with warmth and professionalism, managing check-in/check-out and coordinating with hotel departments to ensure a seamless stay.

Role includes guest preference updates, concierge support, and assisting with Food & Beverage service at the Residences lounge to deliver an unforgettable guest experience.