Luxury F&B Outlet Manager: Lead Service, Boost Revenue

IHG Hotels & Resorts; Doha; On-site; QAR 240,000 - 420,000; Full time

Job summary

IHG Hotels & Resorts in Doha is seeking an experienced Outlet Manager for our luxury Food & Beverage operations. You will lead your outlet team, drive revenue, and uphold exceptional service standards while ensuring financial performance and brand compliance.

The role demands strong leadership, budgeting, and guest relations skills, with fluency in English and flexibility to work weekends and holidays. Join our distinguished international hotel family and shape memorable dining experiences.

Qualifications

• Proven experience as an Outlet Manager or similar leadership role in luxury hospitality.
• Strong knowledge of F&B operations and luxury service standards.
• Proven budgeting, cost control and revenue management skills.
• Excellent leadership and staff development abilities.
• Fluency in English; other languages are an advantage.
• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
• Ability to work flexible shifts including weekends and holidays.

Responsibilities

• Oversee daily operations of the outlet to ensure service excellence.
• Lead, train, coach, and develop team; maintain high performance.
• Manage staffing, schedules, and team performance.
• Ensure high standards of food, beverage quality, service, and guest satisfaction.
• Build relationships with guests and handle feedback professionally.
• Develop strategies to maximise revenue and profitability.
• Manage budgets, costs, and purchasing to control expenses.
• Collaborate with culinary and marketing teams on menus and promotions.
• Oversee inventory management and stock control.
• Monitor market trends and competitor activity for growth.
• Ensure facilities and equipment are well maintained and compliant.
• Ensure compliance with health, safety, hygiene, HACCP, and hotel policies.

Skills

Outlet Manager experience

Leadership

Budgeting

Revenue management

Guest service

Communication

Problem solving

Organizational

Food safety HACCP knowledge

Flexibility

Education

Hospitality or Business degree

Job description

IHG Hotels & Resorts in Doha is seeking an experienced Outlet Manager for our luxury Food & Beverage operations. You will lead your outlet team, drive revenue, and uphold exceptional service standards while ensuring financial performance and brand compliance.

The role demands strong leadership, budgeting, and guest relations skills, with fluency in English and flexibility to work weekends and holidays. Join our distinguished international hotel family and shape memorable dining experiences.