Luxury Concierge Supervisor | Guest Experience Leader

Four Seasons; Doha; On-site; QAR 89,000 - 156,000; Full time

Benefits offered by this job

Global career opportunities

Diversity of nationalities

Living accommodation

Training & development

Employee recognition programs

Complimentary hotel nights

Paid annual home leave tickets

Meals in employee restaurants

Free transportation to work

Medical coverage

Job summary

Four Seasons Resort & Residences at The Pearl-Qatar in Doha is seeking a Concierge Supervisor to lead guest services with professionalism and hospitality. You will handle guest requests, provide expert recommendations, and coordinate Residence/Hotel services to ensure memorable stays.

Ideal candidates have 2–4 years in luxury hotel concierge roles, strong knowledge of local venues and Arabic language is a plus.

Qualifications

• Preferred at least 2–4 years of experience in a luxury property or hotel in Concierge responsibilities.
• Knowledge of the city, activities, and restaurants.
• Excellent English written and verbal grammar and composition skills; Arabic language is an advantage.

Responsibilities

• Handle guest interactions with the highest level of hospitality and professionalism.
• Respond to guest requests and inquiries for hotel, residence, and services.
• Coordinate with vendors and internal departments to arrange services, tickets, and reservations.
• Assist with pre-arrival and in-house guest preferences and anticipations.

Skills

Concierge experience

Guest service

City knowledge

English proficiency

Arabic (advantage)

Job description

Four Seasons Resort & Residences at The Pearl-Qatar in Doha is seeking a Concierge Supervisor to lead guest services with professionalism and hospitality. You will handle guest requests, provide expert recommendations, and coordinate Residence/Hotel services to ensure memorable stays.

Ideal candidates have 2–4 years in luxury hotel concierge roles, strong knowledge of local venues and Arabic language is a plus.