Luxury Front Desk Concierge | Housing Included

Four Seasons Hotels Ltd; Doha; On-site; QAR 72,000 - 120,000; Full time

Benefits offered by this job

Living accommodation

Medical coverage

Complimentary meals

Job summary

Four Seasons Hotels Ltd. in Doha seeks a Front Office Receptionist to welcome guests and deliver an exceptional experience at check-in, during the stay, and at departure.

You will respond to guest needs and requests while aligning with Four Seasons standards. Ideal candidates bring 1+ years in a luxury hotel setting, strong interpersonal and communication skills, and a guest-centric mindset to anticipate and fulfill guests’ preferences.

Qualifications

• One+ years experience in a luxury hotel or similar environment.
• Excellent interpersonal and communication skills.
• Cross-cultural sensitivity and customer service orientation.
• Guest-centric approach and understanding of guest preferences.

Responsibilities

• Handle all guest interactions with the highest level of hospitality and professionalism.
• Assist guests with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
• Respond to all guest requests accurately and promptly, in person or by phone.
• Resolve guest complaints and personalize the service.
• Adhere to Four Seasons standards and procedures.
• Work harmoniously with coworkers and direct supervisor.

Skills

Excellent interpersonal skills

Cross cultural sensitivity

Customer service orientation

Guest-centric approach

Job description

Four Seasons Hotels Ltd. in Doha seeks a Front Office Receptionist to welcome guests and deliver an exceptional experience at check-in, during the stay, and at departure.

You will respond to guest needs and requests while aligning with Four Seasons standards. Ideal candidates bring 1+ years in a luxury hotel setting, strong interpersonal and communication skills, and a guest-centric mindset to anticipate and fulfill guests’ preferences.