Lobby Experience Host - Warm Guest Service

Hilton; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

Hilton seeks a dedicated Lobby Ambassador to deliver exceptional guest experiences at the front desk and lobby areas. You’ll greet guests, handle inquiries, assist with check-in/out, and contribute to a smooth, welcoming arrival for every guest.

You’ll apply knowledge of room categories, rates, and promotions while upholding brand standards and safety policies. A proactive, guest‑centered approach helps maximize occupancy and service quality.

Qualifications

• Experience in hotel guest services or front desk operations is helpful.

Responsibilities

• Provide reception services and greet guests to ensure a warm welcome.
• Assist with check-in/check-out and resolve guest inquiries promptly.
• Promote hotel services and facilities to maximize guest satisfaction.
• Follow safety, security, and brand standards in daily operations.

Job description

Hilton seeks a dedicated Lobby Ambassador to deliver exceptional guest experiences at the front desk and lobby areas. You’ll greet guests, handle inquiries, assist with check-in/out, and contribute to a smooth, welcoming arrival for every guest.

You’ll apply knowledge of room categories, rates, and promotions while upholding brand standards and safety policies. A proactive, guest‑centered approach helps maximize occupancy and service quality.