IT & Digital Transformation Manager

Swan Global; Doha; On-site; QAR 240,000 - 360,000; Full time

Job summary

Swan Global is seeking an experienced IT & Digital Transformation Manager to lead technology operations and global digital programs. The role drives IT strategy, enterprise infrastructure, cybersecurity, and innovative digital solutions across international offices and construction projects.

Responsibilities cover budgets, roadmaps, vendor management, ERP and BI systems, and AI-driven process improvements. Strong leadership, collaboration with partners, and a forward‑looking tech mindset are

Qualifications

• Bachelor's degree in CS/IT/IS/Engineering or related field.
• 8–15 years of progressive IT experience.
• Minimum 5 years in an IT leadership or management role.
• Experience supporting multi-site or international operations.
• Strong knowledge of Microsoft Azure cloud technologies.
• Hands-on experience with Microsoft 365 administration.
• Strong networking, infrastructure, and systems administration expertise.
• Solid understanding of cybersecurity principles and best practices.
• Experience implementing and supporting ERP systems.
• Excellent project management, analytical, and communication skills.

Responsibilities

• Develop and execute the Group's IT strategy aligned with business objectives.
• Lead enterprise-wide digital transformation initiatives across all business units.
• Develop annual IT budgets, roadmaps, and investment plans.
• Evaluate emerging technologies to improve operational efficiency and performance.
• Manage corporate IT infrastructure including servers, networks, cloud environments, telecommunications, and end-user computing.
• Ensure high availability, reliability, and performance of critical systems.
• Standardize IT infrastructure across international offices and project sites.
• Oversee backup solutions, disaster recovery planning, and business continuity programs.
• Develop, implement, and maintain cybersecurity policies and security frameworks.
• Manage endpoint protection, firewalls, IAM, and network security.
• Coordinate penetration testing, vulnerability assessments, and remediation activities.
• Lead cyber incident response and recovery efforts.
• Support implementation of BIM, digital project controls, mobile reporting, and IoT solutions.
• Collaborate with engineering and project teams to improve digital project delivery.
• Identify and implement AI-driven solutions and workflow automation.
• Negotiate software licenses, hardware procurement, and SLAs; manage vendor relations.
• Develop IT governance frameworks and ensure ISO27001 and data protection compliance.
• Lead and develop the IT team and align with partners.

Skills

Leadership

Project management

Strategic thinking

Communication

Analytical skills

Governance

Cybersecurity awareness

Vendor management

Education

Bachelor's degree in CS/IT/IS/Engineering

Tools

Microsoft Azure

Microsoft 365 administration

ERP systems

DMS

CRM platforms

BI solutions

Construction project management software

BIM

IoT & smart construction solutions

Job description

Job Description – IT & Digital Transformation Manager

Position: IT & Digital Transformation Manager
Department: Information Technology
Employment Type: Full-Time

Job Summary

We are seeking an experienced and strategic IT & Digital Transformation Manager to lead the organization's technology operations and digital transformation initiatives across multiple business units and international offices. The successful candidate will be responsible for developing and executing the Group's IT strategy, managing enterprise infrastructure, strengthening cybersecurity, implementing innovative digital solutions, and driving operational excellence through emerging technologies such as Artificial Intelligence (AI), automation, and smart construction platforms.

Key Responsibilities

Technology Strategy & Leadership

• Develop and execute the Group's IT strategy aligned with business objectives.
• Lead enterprise-wide digital transformation initiatives across all business units.
• Develop annual IT budgets, technology roadmaps, and investment plans.
• Evaluate emerging technologies to improve operational efficiency and business performance.

IT Infrastructure & Operations

• Manage corporate IT infrastructure including servers, networks, cloud environments, telecommunications, and end-user computing.
• Ensure high availability, reliability, and performance of all critical business systems.
• Standardize IT infrastructure across international offices and project sites.
• Oversee backup solutions, disaster recovery planning, and business continuity programs.

Cybersecurity & Information Security

• Develop, implement, and maintain cybersecurity policies and security frameworks.
• Manage endpoint protection, firewalls, identity and access management, and network security.
• Coordinate penetration testing, vulnerability assessments, and remediation activities.
• Lead cyber incident response and recovery efforts.
• Conduct cybersecurity awareness and end-user training programs.

Enterprise Applications

• Manage and optimize enterprise business applications including:
  • Microsoft 365
  • ERP Systems
  • Document Management Systems (DMS)
  • CRM Platforms
  • Business Intelligence Solutions
  • Construction Project Management Software
• Ensure seamless integration, performance, and user adoption across business systems.

Construction Technology & Digital Innovation

• Support implementation and integration of:
  • Building Information Modeling (BIM)
  • Digital Project Controls
  • Mobile Field Reporting Solutions
  • Drone & Reality Capture Technologies
  • IoT and Smart Construction Solutions
  • Digital QA/QC Systems
• Collaborate with engineering and project teams to improve digital project delivery.

Artificial Intelligence & Automation

• Identify and implement AI-driven solutions to improve business processes.
• Lead initiatives involving:
  • Document Automation
  • Knowledge Management
  • Proposal Generation
  • Contract Analysis
  • Predictive Reporting
  • AI Assistants
  • Workflow Automation
• Promote innovation through emerging technologies and intelligent automation.

Vendor & Contract Management

• Manage relationships with external IT vendors and service providers.
• Negotiate software licensing, hardware procurement, and support contracts.
• Monitor vendor performance and Service Level Agreements (SLAs).
• Evaluate and recommend new technology solutions.

Governance & Compliance

• Develop and maintain IT governance frameworks, policies, and standards.
• Ensure compliance with cybersecurity, privacy, and data protection regulations.
• Maintain software licensing compliance and technology documentation.
• Support ISO 27001 and other relevant compliance initiatives.

Leadership & Team Management

• Lead, mentor, and develop the internal IT team.
• Coordinate external consultants and technology partners.
• Foster a high-performance, service-oriented technology culture.
• Support continuous learning and professional development within the IT function.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Information Systems, Engineering, or a related field.
• 8–15 years of progressive IT experience.
• Minimum 5 years in an IT leadership or management role.
• Experience supporting multi-site or international business operations.
• Strong knowledge of Microsoft Azure cloud technologies.
• Hands-on experience with Microsoft 365 administration.
• Strong networking, infrastructure, and systems administration expertise.
• Solid understanding of cybersecurity principles and best practices.
• Experience implementing and supporting ERP systems.
• Excellent project management, analytical, and communication skills.