Senior Information Technology Manager

DXC Technology; Doha; On-site; QAR 300,000 - 600,000; Full time

Job summary

DXC Technology in Doha seeks an IT leader to oversee critical IT functions, services, and initiatives ensuring delivery aligns with organizational objectives. You will guide governance, budgets, and vendor partnerships while driving service improvements and risk mitigation.

The role requires 12+ years in IT with 7+ years in management, and certifications such as ITIL, PMP, or CISSP may be needed depending on assignment. Strong communication and strategic thinking are essential.

Qualifications

• 12+ years of relevant IT experience.
• 7+ years of management experience.
• Proven experience managing IT functions, teams, services, or complex technology environments.
• Relevant professional certifications such as ITIL, PMP, PRINCE2, COBIT, CISSP, or equivalent may be required depending on the assignment.

Responsibilities

• Manage and oversee assigned IT functions, services, projects, or operational activities.
• Develop and implement IT strategies, plans, processes, and service improvements.
• Lead IT teams and coordinate internal and external resources.
• Manage IT service delivery, performance, availability, and operational efficiency.
• Establish and monitor KPIs, SLAs, and service performance.
• Manage risks, issues, dependencies, and escalations.
• Coordinate with business stakeholders, vendors, and technology partners.
• Ensure compliance with organizational policies, standards, and applicable regulations.
• Support budgeting, resource planning, and technology planning.
• Provide management reporting, recommendations, and technical advice.

Skills

IT service management

Leadership

Strategic planning

Stakeholder management

Risk management

Communication & reporting

IT governance

Education

Bachelor's degree in Computer Science or related field

Master's degree or equivalent depth

Job description

Responsible for managing and overseeing IT functions, services, operations, resources, and initiatives to ensure effective delivery of technology services aligned with organizational objectives. The role may cover IT service management, infrastructure, operations, applications, cybersecurity, or other IT functions depending on the assignment.

Roles and Responsibilities:

• Manage and oversee assigned IT functions, services, projects, or operational activities.
• Develop and implement IT strategies, plans, processes, and service improvements.
• Lead IT teams and coordinate internal and external resources.
• Manage IT service delivery, performance, availability, and operational efficiency.
• Establish and monitor KPIs, SLAs, and service performance.
• Manage risks, issues, dependencies, and escalations.
• Coordinate with business stakeholders, vendors, and technology partners.
• Ensure compliance with organizational policies, standards, and applicable regulations.
• Support budgeting, resource planning, and technology planning.
• Provide management reporting, recommendations, and technical advice.

Skills and Competencies

• IT service and operations management.
• Leadership and team management.
• Strategic planning and problem-solving.
• Stakeholder and vendor management.
• Risk and issue management.
• Strong communication and reporting skills.
• Knowledge of IT governance, processes, and best practices.

Experience and Qualifications

• 12+ years of relevant technical/IT experience.
• 7+ years of management experience.
• Demonstrated experience managing IT functions, teams, services, or complex technology environments.

Certifications

Relevant professional certifications such as ITIL, PMP, PRINCE2, COBIT, CISSP, or equivalent certifications may be required

depending on the assignment.

Education

• Bachelor's degree in computer science, Information Technology, Engineering, Business Information Systems, or a related discipline.
• Master's Degree or equivalent depth of knowledge of a technical field