Hostess - Makani Beach Club

Four Seasons Hotels and Resorts

Doha

On-site

QAR 78,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Living accommodation

Excellent Training and Development

Complimentary meals in employee dining

Free transportation to work

Medical coverage

Job summary

Four Seasons Hotel Doha is seeking a professional hostess to welcome guests, manage reservations, and coordinate seating with impeccable service in a luxury setting.

The role emphasizes guest recognition, menu knowledge, and collaboration with the team to maintain Four Seasons Service standards and exceptional guest experiences in a premier dining venue.

Qualifications

Degree holder in hotel and restaurant management
2–4 years of experience with a luxury hotel or resort
Excellent command of English; Arabic language is an advantage

Responsibilities

Seat guests promptly at a table pre-set for the party size and guest preferences
Set up hostess stand, review reservations, and manage seating and room setup
Answer phones per Four Seasons standards and handle guest reservations or inquiries
Anticipate guest needs, respond to questions, and recognize regular guests by name
Inspect and maintain menus and know daily specials and items
Work harmoniously with colleagues and supervisors
Complete special projects (menu changes, signage) as instructed
Ensure proper table setup and minor adjustments as needed

Skills

English (strong)

Arabic (advantage)

Education

Degree in hotel and restaurant management

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Experience a seaside retreat in the heart of Qatar’s vibrant capital at Four Seasons Hotel Doha. Reimagined with modern grandeur, the hotel blends timeless elegance with breathtaking views of the Arabian Gulf. From its sophisticated lobby to its vibrant collection of restaurants and lounges, this urban beachfront destination offers an exceptional luxury experience while remaining deeply rooted in authentic Qatari hospitality. Located in the heart of Doha’s business district, Four Seasons Hotel Doha first opened in 2005 and features 237 beautifully appointed guest rooms and 20 private, unbranded townhouse villas. Home to one of the region’s most dynamic Food & Beverage offerings, the hotel boasts 10 exceptional dining venues, including the world’s largest Nobu restaurant, alongside an extensive banquet and outside catering operation. Guests can also enjoy five swimming pools, a private beach, a state-of-the-art fitness centre, and an award-winning Spa & Wellness Centre featuring expansive hydrotherapy facilities, including an ice room, colour therapy room, steam room, and hydrotherapy pool. Following an extensive transformation, the hotel unveiled a remarkable renovation in 2020, further elevating its position as one of the Middle East’s premier luxury destinations, where world-class experiences, exceptional service, and genuine hospitality come together.

Our Team:

Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example, we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.

Who We Look For:

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

Responsibilities:

Seat guests promptly at a table pre-set for the number in the party and according to guest preference.
Set up Hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards.
Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.
Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently.
Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.
Work harmoniously and professionally with co-workers and supervisors.
Complete special projects (menu changes, signage, etc) as instructed.
Ensure proper table set-up and make minor adjustments as needed.

Preferred Qualifications and Skills: