Luxury Housekeeping Coordinator – Guest Experience Lead

Four Seasons Hotels and Resorts; Doha; On-site; QAR 67,000 - 100,000; Full time

Benefits offered by this job

Accommodation provided

Training & development

Complimentary meals

Free transportation to work

Medical coverage

Paid annual home leave tickets

Complimentary nights at FS hotels

Job summary

Four Seasons Hotel Doha is seeking a diligent Housekeeping Administrative Coordinator to support daily room assignments, inventory control, and inter-department communication. You will handle guest requests, assist in training staff, and prepare routine reports, ensuring exceptional service in a luxury setting.

Ideal candidates bring housekeeping or hospitality administrative experience, strong organization, and professional English communication.

Qualifications

• Experience in housekeeping, front office, or administrative support is preferred.
• Strong organizational skills with attention to detail.
• Proficiency in English; Arabic is an asset.

Responsibilities

• Coordinate daily room assignments and special cleaning tasks for housekeeping staff.
• Monitor room status reports and update housekeeping systems accordingly.
• Handle incoming calls and messages, dispatching requests to the housekeeping team promptly.
• Maintain inventory of linens, cleaning supplies, and guest amenities, and support ordering as needed.
• Prepare daily and monthly reports for management (productivity, lost & found, room status, etc.).
• Assist in training and supporting housekeeping associates with systems and processes.
• Ensure guest requests and complaints related to housekeeping are followed up efficiently.
• Liaise with Front Office and Engineering to ensure smooth communication and operations.

Skills

Housekeeping experience

Front office experience

Administrative support

Microsoft Office

Hotel management systems

Multitasking

Communication skills

Detail-oriented

Teamwork

Guest service

Tools

Opera

Fidelio

Job description

Four Seasons Hotel Doha is seeking a diligent Housekeeping Administrative Coordinator to support daily room assignments, inventory control, and inter-department communication. You will handle guest requests, assist in training staff, and prepare routine reports, ensuring exceptional service in a luxury setting.

Ideal candidates bring housekeeping or hospitality administrative experience, strong organization, and professional English communication.