Healthcare Public Relations & Patient Experience Leader

Client of Alliance Recruitment Agency; Doha; On-site; QAR 360,000 - 540,000; Full time

Job summary

Client of Alliance Recruitment Agency in Qatar seeks a senior Public Relations and Communications leader for a hospital setting. You will drive PR strategy, patient affairs, and call center operations to support patient experience and corporate communications.

Ideal candidate has 8–10 years' progressive experience in healthcare or related fields, leadership experience, and knowledge of Qatar's health environment with strong stakeholder networks; Arabic and English proficiency preferred.

Qualifications

• Public relations strategy and reputation management.
• Patient affairs advocacy and experience management.
• Call center operations and team leadership.
• Complaint handling, escalation management and service recovery.
• Media relations, crisis communication and stakeholder engagement.

Skills

Public relations strategy

Patient affairs management

Call center operations

Complaint handling

Media relations

Education

Bachelor's degree in Public Relations, Communications, Marketing, Business Administration, Healthcare Administration or related discipline

Master's degree in Public Relations, Communications, Business Administration or Healthcare Management

Job description

Client of Alliance Recruitment Agency in Qatar seeks a senior Public Relations and Communications leader for a hospital setting. You will drive PR strategy, patient affairs, and call center operations to support patient experience and corporate communications.

Ideal candidate has 8–10 years' progressive experience in healthcare or related fields, leadership experience, and knowledge of Qatar's health environment with strong stakeholder networks; Arabic and English proficiency preferred.