Healthcare Operations Leader: Patient Flow & Quality

Client of Alliance Recruitment Agency; Doha; On-site; QAR 350,000 - 700,000; Full time

Job summary

Client of Alliance Recruitment Agency is seeking a senior operations leader to direct day-to-day hospital activities, ensuring safe, patient-centred and compliant service delivery. You will coordinate clinical and non-clinical teams, monitor patient flow and KPI performance, and develop policies to drive efficiency and quality.

With 8–10 years in hospital operations and a master’s degree preferred, you will manage budgets, vendor contracts, workforce planning and accreditation readiness while

Qualifications

• Bachelor's degree in Healthcare Administration, Hospital Management, Business Administration or related field.
• Master's degree in Healthcare Administration, Hospital Management or related field preferred.
• Minimum 8–10 years of progressive hospital operations experience with 3–5 years in a leadership role.

Responsibilities

• Lead and oversee day-to-day hospital operations to ensure safe efficient patient-centred and compliant service delivery
• Coordinate clinical and non-clinical departments to maintain smooth hospital functioning and effective interdepartmental communication
• Monitor patient flow, appointment scheduling, admission and discharge processes, bed utilisation and service delivery to improve operational efficiency
• Develop, implement and review operational policies, procedures and workflows in line with hospital objectives and applicable healthcare regulations
• Monitor KPIs, service quality, productivity and operational targets, implementing corrective actions where required
• Manage operational budgets, monitor expenditure and identify opportunities for cost optimisation without compromising patient safety or service quality
• Oversee vendors, contracts, facilities management, housekeeping, security, maintenance and other support services to ensure consistent service standards
• Coordinate workforce planning, staffing requirements, resource allocation and departmental capacity planning in collaboration with HR
• Work closely with medical, nursing, quality, facilities, finance and HR teams to resolve operational challenges
• Ensure compliance with healthcare quality standards, patient safety requirements, infection prevention protocols and regulatory guidelines
• Support hospital accreditation activities, regulatory inspections, internal audits and readiness assessments
• Establish and monitor risk management procedures, incident reporting, emergency preparedness and business continuity plans
• Identify operational bottlenecks and implement continuous improvement initiatives to enhance productivity, patient satisfaction and service quality
• Oversee HIS/ERP platforms and operational reporting tools, and present regular operational reports

Skills

Hospital operations

Administrative leadership

Patient flow management

Capacity planning

Workforce planning

Budget management

Vendor management

Regulatory compliance

Education

Bachelor's degree in Healthcare Administration

Master's degree in Healthcare Administration

Job description

Client of Alliance Recruitment Agency is seeking a senior operations leader to direct day-to-day hospital activities, ensuring safe, patient-centred and compliant service delivery. You will coordinate clinical and non-clinical teams, monitor patient flow and KPI performance, and develop policies to drive efficiency and quality.

With 8–10 years in hospital operations and a master’s degree preferred, you will manage budgets, vendor contracts, workforce planning and accreditation readiness while