Operations Manager – Healthcare

Alliance Recruitment Agency; Doha; On-site; QAR 360,000 - 600,000; Full time

Job summary

Alliance Recruitment Agency is seeking a senior Hospital Operations Manager in Qatar to lead multidisciplinary hospital operations, optimize resources and ensure service delivery. The role emphasises budget oversight, vendor management and regulatory compliance across departments.

The ideal candidate has 8–10 years in hospital operations, 3–5 years in leadership, and proficiency with HIS/ERP systems. Qatar experience is preferred and local candidates are prioritized.

Qualifications

• Bachelor's degree in Healthcare Administration or related field.
• Master's degree preferred for advancement.
• Minimum 8–10 years in hospital operations or healthcare management.
• 3–5 years in managerial/leadership role.
• Experience in hospital/clinic healthcare environment.
• Proven budget, vendor oversight and KPI monitoring experience.
• Familiarity with accreditation standards and regulatory compliance.
• Proficiency with HIS, ERP and related systems.

Skills

Hospital operations leadership

Capacity planning

Cross-functional collaboration

KPI monitoring

Process improvement

Regulatory compliance

Change management

Staff development

Operational reporting

Multidisciplinary coordination

Education

Bachelor's degree in Healthcare Administration

Bachelor's degree in Hospital Management

Bachelor's degree in Business Administration

Bachelor's degree in Operations Management

Bachelor's degree in Nursing

Master's degree in Healthcare Administration

Tools

Hospital Information Systems (HIS)

ERP platforms

Operational management tools

Job description

Graduation

Bachelor’s degree in Healthcare Administration, Hospital Management, Business Administration, Operations Management, Nursing or a related discipline from a recognised university.

Post-Graduation

A master’s degree in Healthcare Administration, Hospital Management, Business Administration or a related field is preferred.

Experience

• Minimum 8–10 years of progressive experience in hospital operations, hospital administration or healthcare management.
• At least 3–5 years of experience in a managerial or leadership role.
• Mandatory experience in a hospital, clinic or other healthcare environment.
• Proven experience managing multidisciplinary hospital operations, improving patient flow, optimising resources and enhancing service delivery.
• Demonstrated expertise in budget management, vendor oversight, workforce planning, KPI monitoring and operational reporting.
• Experience implementing process improvements and maintaining healthcare quality, patient safety and regulatory compliance.
• Familiarity with hospital accreditation standards, emergency preparedness and business continuity planning.
• Proficiency in hospital information systems (HIS), ERP platforms and operational management tools.
• Knowledge of Qatar’s healthcare environment is preferred.
• Candidates currently available in Qatar will be prioritised.
• Freshers will not be considered.

Specialised Training and Certifications

• Professional certifications or training in healthcare management, hospital operations, quality management, patient safety, project management or Lean Six Sigma are advantageous.
• Training in healthcare accreditation standards, regulatory compliance, emergency preparedness, ERP systems or hospital information systems is preferred.

Key Competencies

• Hospital operations management and administrative leadership.
• Patient flow management and capacity planning.
• Clinical and non-clinical departmental coordination.
• Workforce planning and resource optimisation.
• Budget management, cost control and financial monitoring.
• Vendor management, contract oversight and support-services administration.
• Healthcare quality assurance, patient safety and regulatory compliance.
• Hospital accreditation and inspection readiness.
• Emergency preparedness, incident management and business continuity.
• KPI development, performance monitoring and management reporting.
• Process improvement, operational risk management and project management.
• Hospital information systems and operational data analysis.
• Change management, team leadership and staff development.
• Effective collaboration with medical, nursing, quality, finance, HR, facilities, biomedical, supply chain and support departments.