Center Manager

Caliberly; Doha; On-site; QAR 100,000 - 140,000; Full time

Benefits offered by this job

Competitive compensation

Leadership role

Career growth

Collaborative environment

Job summary

Caliberly is seeking a Center Manager in Doha to oversee day-to-day operations, drive service excellence, and grow patient volumes within a healthcare center. You will lead clinical and administrative teams, ensure regulatory compliance, and optimize budgets and performance.

The role requires 5–8 years of healthcare operations experience, strong leadership, and a patient-centric approach to service delivery in a fast-paced environment.

Qualifications

• Bachelor's degree in Healthcare Management, Business Administration, or related field.
• 5–8 years of experience in healthcare operations or center management.
• Strong understanding of healthcare regulations, clinical workflows, and patient services.
• Experience managing multidisciplinary teams.
• Financial acumen with budgeting and operational reporting.
• Strong leadership, communication, and problem-solving skills.

Responsibilities

• Center operations & service delivery management.
• Lead, motivate, and manage staff.
• Monitor patient flow, scheduling, and turnaround times.
• Drive continuous improvement and patient experience.
• Oversee budgeting, expenses, and revenue targets.
• Ensure regulatory compliance and documentation.
• Coordinate with doctors, partners, vendors, and external providers.
• Support marketing and outreach to grow patient volumes.
• Represent the center in community engagements.

Skills

Leadership

Communication

Problem solving

Patient services

Regulatory knowledge

Budgeting

Staff management

Operations management

Education

Bachelor's degree in Healthcare Management, Business Administration, or related field

Job description

About the job Center Manager

Job Title -Center Manager

About the Role

We are seeking an experienced and results-oriented Center Manager to oversee the day-to-day operations, performance, and growth of a healthcare center. This role is responsible for ensuring high-quality patient services, operational efficiency, regulatory compliance, and effective team management while driving service excellence and sustainable business performance.

Key Responsibilities

• Center Operations & Service Delivery
• Manage daily center operations to ensure smooth, efficient, and patient-focused service delivery.
• Ensure adherence to clinical, operational, and quality standards.
• Monitor patient flow, appointment scheduling, and service turnaround times.
• Team Leadership & Workforce Management
• Lead, motivate, and manage clinical and administrative staff.
• Ensure adequate staffing, duty rosters, and performance management.
• Foster a collaborative and professional work environment.
• Patient Experience & Quality Management
• Ensure high standards of patient care, safety, and satisfaction.
• Address patient feedback, complaints, and service issues promptly and effectively.
• Drive continuous improvement initiatives to enhance patient experience.
• Financial & Business Performance
• Manage center budgets, expenses, and revenue targets.
• Monitor financial performance, billing accuracy, and cost control.
• Identify opportunities to improve profitability and service utilization.

Compliance & Governance

• Ensure compliance with healthcare regulations, licensing requirements, and internal policies.
• Maintain accurate records, reports, and documentation.
• Coordinate audits, inspections, and regulatory submissions.

Stakeholder & Community Engagement

• Coordinate with doctors, partners, vendors, and external service providers.
• Support marketing and outreach initiatives to grow patient volumes.
• Represent the center in community and stakeholder engagements.

Qualifications & Experience

• Bachelors degree in Healthcare Management, Business Administration, or a related field.
• 5–8 years of experience in healthcare operations or center management.
• Strong understanding of healthcare regulations, clinical workflows, and patient services.
• Experience managing multidisciplinary teams.
• Financial acumen with experience in budgeting and operational reporting.
• Strong leadership, communication, and problem-solving skills.

Key Competencies & Behaviours

• Patient-centric and service-oriented mindset
• Strong operational and organizational skills
• Leadership and team management capability
• Ability to manage multiple priorities in a fast-paced environment
• High level of integrity and accountability
• Continuous improvement and quality-driven approach

What We Offer

• Competitive compensation and benefits
• Leadership role with operational responsibility
• Opportunity to drive service excellence and center growth
• Collaborative and patient-focused work environment
• Professional development and career growth opportunities