Head of Pass - Kuwait

Career Land Center, LLC; Doha; On-site; QAR 283,000 - 424,000; Full time

Benefits offered by this job

Competitive salary package

Relocation support

Job summary

Career Land Center, LLC is seeking an experienced Head of Pass for a prominent F&B company in Kuwait. You will manage the pass area, control food flow between kitchen and service, and ensure every dish is delivered accurately, on time, and to quality standards.

This role demands strong communication with chefs, runners, and wait staff, plus strict adherence to hygiene and safety protocols. You should have prior leadership in pass/expeditor roles, deep knowledge of service flow, and the ability

Qualifications

• Experience in F&B service leadership roles such as Head of Pass or Expeditor.
• Strong knowledge of food service flow and kitchen-to-service coordination.
• Excellent communication and coordination skills under busy service conditions.

Responsibilities

• Manage the pass area during daily restaurant operations.
• Check all food orders before they go to tables.
• Ensure dishes are plated and presented to standard.
• Monitor timing, temperatures, accuracy, and sequence of orders.
• Coordinate with kitchen, runners, waiters, and management.
• Ensure correct table delivery and timely service.
• Communicate with chefs and staff to avoid delays or missing items.
• Prioritize orders during peak periods and maintain flow.
• Check allergens and guest preferences before release.
• Maintain pass area cleanliness and readiness.
• Support service recovery and address issues promptly.
• Guide staff on pickup procedures and hygiene compliance.

Skills

Attention to detail

Communication

Organizational skills

Pressure tolerance

Tools

POS systems

Job description

Career Land Center is hiring an experienced Head of Pass for an F&B company in Kuwait.

We are looking for a detail-oriented and highly organized hospitality professional who can manage the pass area, control food flow between the kitchen and service team, and ensure every dish is delivered accurately, on time, and according to quality standards. The Head of Pass will play an important role in maintaining smooth communication, order accuracy, and service efficiency during busy operations.

Key Responsibilities

• Manage the pass area during daily restaurant operations.

• Check all food orders before they are sent to the guest tables.

• Ensure dishes are correctly prepared, properly plated, and presented according to company standards.

• Monitor food timing, temperature, order accuracy, and service sequence.

• Coordinate closely with the kitchen team, runners, waiters, and restaurant management.

• Ensure food is delivered to the correct table in a timely and organized manner.

• Communicate clearly with chefs and service staff to avoid delays, mistakes, or missing items.

• Prioritize orders during busy periods and maintain smooth food flow from kitchen to dining area.

• Check special requests, allergens, modifiers, and guest preferences before food is released.

• Maintain cleanliness, organization, and readiness of the pass area.

• Support service recovery by quickly addressing incorrect, delayed, or incomplete orders.

• Assist with staff guidance and ensure runners and waiters follow proper pickup procedures.

• Ensure compliance with hygiene, food safety, health, safety, and company procedures.

Requirements

• Previous experience as a Head of Pass, Food Expeditor, Senior Waiter, Head Waiter, Chef de Rang, or similar F&B service role.

• Strong experience in restaurants, cafés, hospitality groups, hotels, or high-volume F&B operations.

• Good knowledge of food service flow, kitchen-to-service coordination, and order management.

• Strong attention to detail, speed, accuracy, and organization.

• Excellent communication and coordination skills.

• Ability to work under pressure during busy service periods.

• Good understanding of allergens, special requests, food presentation, and service timing.

• Professional attitude, positive personality, and strong problem-solving skills.

• Experience with POS systems and order tickets is an advantage.

• Fine dining or international hospitality experience is an advantage.

• Willingness to relocate to Kuwait.

Benefits

• Competitive salary package

• Transportation provided

• Medical insurance

• Paid annual leave

• Airfare/flight benefits according to employment terms

• Employment visa/work permit support

• Relocation support according to employer policy

• Other benefits included in the employment package

• Opportunity to work with a large hospitality group in Kuwait