Head Waiter - Kuwait

Career Land Center, LLC; Doha; On-site; QAR 115,000 - 177,000; Full time

Benefits offered by this job

Competitive salary

Transportation

Medical insurance

Paid annual leave

Airfare benefits

Visa support

Relocation assistance

Other benefits

Large hospitality group

Job summary

Career Land Center, LLC is seeking an experienced Head Waiter for an F&B company in Kuwait. You will lead the service team, supervise waiters, and ensure guests receive a warm, professional and high-quality dining experience across outlets.

The ideal candidate will have strong leadership, guest-relations skills, and experience in fast-paced hospitality. You will coordinate with kitchen and bar, uphold service standards, and support staff training.

Qualifications

• Experience as Head Waiter or similar F&B leadership role.
• Strong leadership and communication skills.
• Experience in high-volume F&B environments is preferred.
• POS systems experience is a plus.

Responsibilities

• Welcome guests professionally and courteously.
• Lead wait staff during daily operations.
• Ensure service meets company standards throughout service.
• Monitor table setup and restaurant presentation.
• Accurately take and serve orders when needed.
• Maintain menu and product knowledge; upsell where appropriate.
• Address guest requests and feedback promptly and professionally.
• Coordinate with kitchen, bar, and management for smooth service.
• Conduct shift briefings and communicate daily specials and updates.
• Oversee grooming, punctuality, and performance of staff.
• Assist with staff training and coaching.
• Support opening/closing procedures and stock control.
• Ensure compliance with hygiene and safety standards.

Skills

Leadership

Team supervision

Guest relations

Service standards

Upselling

Staff training

Relocation to Kuwait

Education

Hospitality diploma

Tools

POS systems

Job description

Career Land Center is hiring an experienced Head Waiter for an F&B company in Kuwait.

We are looking for a polished and service-focused hospitality professional who can lead the service team, support smooth restaurant operations, and ensure guests receive a warm, professional, and high-quality dining experience. The Head Waiter will play an important role in supervising waiters, maintaining service standards, and coordinating closely with the restaurant management team.

Key Responsibilities

• Welcome and assist guests in a professional and courteous manner.

• Lead, guide, and support waiters during daily restaurant operations.

• Ensure food and beverage service is delivered according to company standards.

• Monitor table setup, cleanliness, service flow, and overall restaurant presentation.

• Take and serve food and beverage orders accurately when required.

• Ensure menu knowledge, product knowledge, and upselling standards are followed by the team.

• Handle guest requests, feedback, and minor complaints professionally and promptly.

• Support smooth communication between the service team, kitchen, bar, and management.

• Conduct shift briefings and communicate daily specials, guest preferences, and operational updates.

• Monitor staff grooming, punctuality, performance, and professional conduct.

• Assist with staff training, coaching, and on-the-job guidance.

• Support opening and closing procedures, stock control, and daily operational follow-up.

• Ensure compliance with hygiene, food safety, health, safety, and company procedures.

Requirements

• Previous experience as a Head Waiter, Senior Waiter, Captain Waiter, Team Leader, or similar F&B service role.

• Strong experience in restaurants, cafés, hospitality groups, hotels, or high-volume F&B operations.

• Good knowledge of food and beverage service standards and sequence of service.

• Strong leadership, communication, and team-supervision skills.

• Excellent customer-service and guest-relations skills.

• Ability to work in a fast-paced hospitality environment.

• Professional appearance, positive attitude, and strong attention to detail.

• Good problem-solving skills and ability to handle guest concerns professionally.

• Experience with POS systems is an advantage.

• International hospitality experience is an advantage.

• Willingness to relocate to Kuwait.

Benefits

• Competitive salary package

• Transportation provided

• Medical insurance

• Paid annual leave

• Airfare/flight benefits according to employment terms

• Employment visa/work permit support

• Relocation support according to employer policy

• Other benefits included in the employment package

• Opportunity to work with a large hospitality group in Kuwait