Guest Services Supervisor — Front Desk Leader

Sheraton Hotels & Resorts; Doha; On-site; QAR 47,000 - 60,000; Full time

Job summary

Sheraton Hotels & Resorts in Doha seeks a Non-Management, Full-Time Front Desk/Guest Services team member. You will process guest check-ins, verify identity and payment methods, assign rooms, and activate room keys, ensuring accurate guest accounts and rewards info.

You will also balance daily reports and assist with guest requests. The role requires at least 1 year in related guest services, high school diploma or GED, and supervisory experience is a plus.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.

Responsibilities

• Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
• Set up accurate accounts for each guest according to their requirements.
• Enter Marriott Rewards information and ensure rates match market codes.

Education

High school diploma or G.E.D. equivalent

Tools

POS systems

Job description

Sheraton Hotels & Resorts in Doha seeks a Non-Management, Full-Time Front Desk/Guest Services team member. You will process guest check-ins, verify identity and payment methods, assign rooms, and activate room keys, ensuring accurate guest accounts and rewards info.

You will also balance daily reports and assist with guest requests. The role requires at least 1 year in related guest services, high school diploma or GED, and supervisory experience is a plus.