Indian Cruise Line Customer Service Representative

MasterFix Solutions; Al Rayyan; On-site; QAR 53,000 - 65,000; Full time

Job summary

MasterFix Solutions in Al-Rayyan seeks a Customer Service Representative for our Indian cruise line. You will handle inquiries, bookings, and guest concerns, delivering friendly, professional support. English proficiency and prior customer service experience are required, with a passion for hospitality.

This on-site role offers a stable salary and opportunities to grow in a hospitality-focused team. Join a customer-first crew and represent our brand on every guest interaction, ensuring smooth

Qualifications

• Previous customer service experience.
• Excellent English communication skills.
• Interest in hospitality industry.

Responsibilities

• Answer phone calls and emails to assist guests.
• Handle reservations and bookings accurately.
• Address guest concerns in a timely and professional manner.

Skills

Customer service experience

English proficiency

Hospitality mindset

Job description

Indian Cruise Line Customer Service Representative We are seeking a friendly and customer-oriented individual to join our team as a Customer Service Representative for our Indian cruise line. As the first point of contact for our guests, you will be responsible for providing exceptional service and assistance with their inquiries, complaints, and requests. Your responsibilities will include answering phone calls and emails, handling reservations and bookings, and addressing guest concerns in a timely and professional manner. The ideal candidate should have excellent communication skills in English, previous customer service experience, and a passion for the hospitality industry. This position is based in Al-Rayyan with a salary of $1400 per month.

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