Guest Experience Agent — Airport Hotel Front Desk

Qatar Airways; Qatar; On-site; QAR 78,120 - 100,440; Full time

Benefits offered by this job

Professional training and exposure to international service standards

Career growth opportunities

Multicultural work environment

Stable employment with structured benefits

Job summary

Qatar Airways in Doha is seeking a Recreation Receptionist for its Airport Hotel to manage daily operations at the front desk, ensuring excellent guest service. Responsibilities include handling reservations and promoting recreation services.

Ideal candidates have a high school qualification, customer-oriented skills, and at least two years of experience in hospitality. The role offers training and career growth opportunities within a multicultural work environment.

Qualifications

• At least 2 years of relevant experience in hospitality.
• Experience in an international hospitality environment preferred.
• Arabic language knowledge considered an advantage.

Responsibilities

• Manage reservations and payments for recreational facilities.
• Welcome guests and maintain a friendly reception.
• Monitor bookings and manage locker and towel distribution.
• Promote spa products and recreational services.

Skills

Strong spoken and written English communication skills

Customer-focused attitude

Good interpersonal skills

Ability to work flexible shifts

Education

High school qualification

Job description

Qatar Airways in Doha is seeking a Recreation Receptionist for its Airport Hotel to manage daily operations at the front desk, ensuring excellent guest service. Responsibilities include handling reservations and promoting recreation services.

Ideal candidates have a high school qualification, customer-oriented skills, and at least two years of experience in hospitality. The role offers training and career growth opportunities within a multicultural work environment.