General Manager, Engineering Operations – Qatar

Otis Elevator Company; Doha; On-site; QAR 420,000 - 660,000; Full time

Job summary

Otis Elevator Company in Doha is seeking an experienced Operations Manager to lead day-to-day operations for the service branch, including field operations, sales and administration. You will focus on growing the portfolio in the assigned area with emphasis on delivering efficient customer service.

The role requires at least 6 years of experience in operations within construction/engineering and a Bachelor's degree in a relevant field.

Qualifications

• Bachelor's degree in Engineering, Finance, Business Administration/Management or equivalent.
• Relevant certification such as CCM, CPM or equivalent is preferred
• Minimum of 6 years of relevant experience in managing operations in a construction/engineering organization

Responsibilities

• Manages the alignment between financial and strategic planning in the branch to ensure achievement of business objectives for Otis – Middle East.
• Implements branch-based development plans, coordinates activities regarding launch of new products and services, and streamline of internal processes according to established policies and procedures.
• Monitors and controls the operations and administration of the branch to maximize efficiency and productivity and to provide consistently high standards of external customer service.
• Supports the new equipment and service sales leads to proactively seek sales opportunities through synergies of Otis – Middle East businesses and maintain client relationships.
• Develops a service-oriented and performance driven culture by ensuring that all service quality targets are met by the branch.

Job description

Otis Elevator Company in Doha is seeking an experienced Operations Manager to lead day-to-day operations for the service branch, including field operations, sales and administration. You will focus on growing the portfolio in the assigned area with emphasis on delivering efficient customer service.

The role requires at least 6 years of experience in operations within construction/engineering and a Bachelor's degree in a relevant field.