Front Desk Guest Experience Specialist

PPOAR; Al Rayyan; On-site; QAR 48,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Annual leave

Training opportunities

Job summary

PPOAR is seeking a friendly Front Desk Receptionist in Al-Rayyan, Qatar. You will be the first point of contact for guests, handling check-in/check-out, inquiries, and reservations with professionalism and a welcoming attitude.

The role requires strong English communication, basic Arabic is a plus, and familiarity with hotel reservation software. A high school diploma and prior hospitality experience are preferred, with medical insurance and annual leave provided.

Qualifications

• Excellent communication skills in English; Arabic is a plus.
• Ability to multitask and work under pressure.
• Strong customer service skills and professionalism.

Responsibilities

• Greet guests and manage check-in/check-out efficiently.
• Answer calls and respond to email inquiries promptly.
• Assist with reservations and room assignments.
• Handle guest requests and complaints professionally.
• Maintain a clean, organized front desk area.

Education

High school diploma

Tools

Hotel reservation software

Job description

PPOAR is seeking a friendly Front Desk Receptionist in Al-Rayyan, Qatar. You will be the first point of contact for guests, handling check-in/check-out, inquiries, and reservations with professionalism and a welcoming attitude.

The role requires strong English communication, basic Arabic is a plus, and familiarity with hotel reservation software. A high school diploma and prior hospitality experience are preferred, with medical insurance and annual leave provided.