Front Desk & Guest Experience Specialist

TP; Qatar; On-site; QAR 33,000 - 56,000; Full time

Job summary

ECCO Gulf Majorel Qatar seeks a dedicated receptionist to be the first point of contact for clients and visitors in Qatar. You will manage the front desk, answer calls, coordinate with departments, and ensure a smooth office operation.

The role requires professional, approachable behavior, strong English communication, and the ability to multitask. You will support scheduling, mail handling, and basic admin tasks while upholding security procedures.

Qualifications

• At least 2 years of experience as a receptionist.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team.
• Professional appearance and attitude.
• Fluency in English.

Responsibilities

• Greet and welcome visitors with a warm and friendly demeanor.
• Answer, screen, and forward incoming phone calls promptly and professionally.
• Direct visitors to the correct place.
• Ensuring calls are transferred to the appropriate department.
• Maintain the reception area, ensuring it is tidy and presentable at all times.
• Manage and distribute incoming and outgoing mail and deliveries.
• Assist with scheduling appointments and managing meeting room bookings.
• Update and distributing internal extension list of staff.
• Provide administrative support to various departments as needed.
• Arrange drivers and buses through transportation as requested
• Handle inquiries and provide accurate information about the company and services.
• Ensure compliance with security procedures and protocols.

Skills

Reception experience

Microsoft Office

Organization

Communication

Independent worker

Professional appearance

Fluent English

Tools

Microsoft Office Suite

Job description

ECCO Gulf Majorel Qatar seeks a dedicated receptionist to be the first point of contact for clients and visitors in Qatar. You will manage the front desk, answer calls, coordinate with departments, and ensure a smooth office operation.

The role requires professional, approachable behavior, strong English communication, and the ability to multitask. You will support scheduling, mail handling, and basic admin tasks while upholding security procedures.