Front Desk Assistant / Receptionist

Employment; Doha; On-site; QAR 36,000 - 72,000; Full time

Job summary

ATAAD Trading W. L. L.

in Doha seeks a Front Desk Assistant to be the first point of contact for visitors and callers, delivering professional reception and administrative support in a busy office environment. You will greet guests, manage calls, schedule appointments, handle mail, and coordinate with security and facilities. Proficiency in Microsoft Office and Arabic/English communication are essential, with 1–3 years of front desk experience and willingness to wear traditional Qatari attire

Qualifications

• High school diploma or diploma in office administration or related field.
• 1–3 years of experience in a receptionist or front desk role preferred.

Responsibilities

• Greet and welcome visitors in a professional and courteous manner.
• Answer, screen, and route incoming phone calls to the appropriate departments or staff.
• Maintain the reception area in a clean, tidy, and presentable condition.
• Receive, sort, and distribute incoming mail, deliveries, and courier packages.
• Schedule and manage appointments, meeting room bookings, and visitor logs.
• Issue visitor badges and ensure proper registration in the visitor logbook.
• Provide general information about the organization and respond to inquiries.
• Assist in basic clerical tasks such as data entry, document filing, and photocopying.
• Coordinate with security or facilities teams to handle guest access and logistics.
• Maintain office supplies inventory at the front desk and reorder as needed.

Skills

Arabic

English

Interpersonal skills

Organization

Punctuality

Detail-oriented

Multitasking

Pressure handling

Knowledge of Qatar market

Customer expectations

Education

High school diploma

Tools

Microsoft Office

SAP

Job description

Category Logistics, Supply Chain & Procurement

About the Company

ATAAD Trading W. L. L. is a Qatar-based trading and manufacturing company specializing in military and tactical apparel, uniforms, safety solutions, and technical textile products. Established in 2017, ATAAD provides end-to-end solutions covering product design, sourcing, manufacturing, warehousing, and after-sales support, serving defense, security, industrial, and other specialized sectors. The company is committed to quality, innovation, reliability, and customer satisfaction, with a focus on delivering customized solutions that meet international standards and operational requirements.

About the Role

The Front Desk Assistant is the first point of contact for visitors and callers, providing professional reception and administrative support. This role is responsible for greeting guests, answering calls, managing appointments, and maintaining a well-organized and welcoming front desk environment to support overall office operations.

Responsibilities

• Greet and welcome visitors in a professional and courteous manner.
• Answer, screen, and route incoming phone calls to the appropriate departments or staff.
• Maintain the reception area in a clean, tidy, and presentable condition.
• Receive, sort, and distribute incoming mail, deliveries, and courier packages.
• Schedule and manage appointments, meeting room bookings, and visitor logs.
• Issue visitor badges and ensure proper registration in the visitor logbook.
• Provide general information about the organization and respond to inquiries.
• Assist in basic clerical tasks such as data entry, document filing, and photocopying.
• Coordinate with security or facilities teams to handle guest access and logistics.
• Maintain office supplies inventory at the front desk and reorder as needed.
• Support the administration team in handling documentation, reports, or minor tasks.
• Report maintenance or technical issues affecting front desk operations.
• Support event planning and logistics for office activities.
• Follow office policies and procedures to ensure compliance and security.
• Participate in performance evaluations, including appraisals, KPI assessments, and development planning with team members within the department.
• Perform other related duties as assigned to support departmental and organizational objectives.

Qualifications

• High school diploma or diploma in office administration or related field.

Experience

• 1–3 years of experience in a receptionist or front desk role preferred

Technical Proficiency

• Proficient in Microsoft Office (Word, Excel, Outlook).
• SAP for Purchase orders and Supplier registrations.

Required Skills

• Excellent Arabic and English communication skills.
• Friendly, professional demeanor with strong interpersonal skills.
• Organized, punctual, and detail-oriented.
• Ability to multitask and handle pressure in a fast-paced environment.
• Strong knowledge of the Qatar market and local business environment.
• Relevant experience working with Qatar-based clients and organizations.
• Good understanding of local business practices and customer expectations.
• Relevant experience in the required industry/function.
• Valid eligibility to work in Qatar.
• Willingness to wear traditional Qatari attire as required for the role and business engagements.