Director of Operations

Employment; Doha; On-site; QAR 360,000 - 600,000; Full time

Job summary

Fine Dining Restaurant Group (Qatar) seeks a Director of Operations to oversee day-to-day performance across all outlets and the central kitchen. You will drive profitability, ensure service excellence, and implement scalable systems.

The ideal candidate has 10+ years in restaurant operations, GCC multi-unit experience, and fluency in Arabic and English. You will lead diverse teams and collaborate with finance, procurement, and HR to support expansion plans.

Qualifications

• Minimum 10 years of restaurant operations experience.
• GCC multi-unit restaurant operations management experience.
• Proven expertise in food cost control, labor management, inventory systems and waste reduction.
• Fluency in Arabic and English is mandatory.
• Bachelor's degree in Hospitality Management or related field preferred.

Responsibilities

• Oversee daily operations across all locations and central kitchen.
• Drive profitability while maintaining guest experience and service excellence.
• Develop and implement systems to improve efficiency, productivity and profitability.
• Monitor performance metrics and implement action plans to meet targets.
• Lead restaurant managers and operational teams to achieve objectives.
• Support new openings from planning through launch and stabilization.
• Establish SOPs, manuals and training programs.
• Monitor guest feedback and implement continuous service improvements.
• Coordinate with finance, procurement, marketing and HR.
• Ensure compliance with food safety regulations and local laws.

Skills

Multi-unit restaurant operations

Food cost control

Labor management

Inventory systems

Operational excellence

Arabic and English fluency

Team leadership

Education

Bachelor's degree in Hospitality Management

Business Administration

Job description

A leading Fine Dining Restaurant Group in Qatar is seeking a highly experienced Director of Operations to oversee and optimize day-to-day operations across multiple restaurant locations and a central production kitchen. The ideal candidate will possess strong operational leadership skills, a deep understanding of restaurant systems, and a proven ability to improve profitability while maintaining exceptional guest experiences. Key Responsibilities: Oversee daily operations across all restaurant locations and central kitchen facilities. Ensure operational consistency, service excellence, and compliance with company standards. Develop and implement systems to improve efficiency, productivity, and profitability. Monitor restaurant performance metrics and implement action plans to achieve targets. Drive food cost, labor cost, inventory control, and waste reduction initiatives. Lead restaurant managers and operational teams to achieve performance objectives. Support new restaurant openings from planning through launch and stabilization. Establish and maintain SOPs, operational manuals, and training programs. Monitor guest feedback and implement continuous service improvements. Coordinate closely with finance, procurement, marketing, and HR departments. Ensure compliance with food safety regulations, health standards, and local legislation. Participate in strategic planning and support expansion projects. Requirements: Minimum 10 years of restaurant operations experience. Proven GCC experience managing multi-unit restaurant operations. Strong background in Fine Dining restaurant environments. Previous experience opening and scaling restaurant operations. Demonstrated expertise in food cost control, labor management, inventory systems, and operational excellence. Experience managing large multicultural teams. Strong analytical and reporting skills. Fluency in Arabic and English is mandatory. Bachelor's degree in Hospitality Management, Business Administration, or related field preferred. What We Offer: Competitive salary package based on experience. Opportunity to join a growing restaurant group with expansion plans across the region. Professional growth within a dynamic hospitality environment.