Digital Workspace Leader | Modern Workplace & Automation

AimGulf; Doha; Remote; QAR 218,000 - 328,000; Full time

Job summary

Power International Holding in Qatar is seeking a Digital Workspace Team Leader to drive the modern workplace strategy across the organization. You will lead a team of Digital Workspace Officers and Specialists, ensuring high service levels, strong user experience, and lifecycle management of end-user devices, while championing automation and governance initiatives.

Responsibilities include overseeing Microsoft 365 suite, collaboration platforms, and device lifecycle, along with incident

Qualifications

• 5+ years in end-user computing or IT support.
• Experience leading support teams and service operations.
• Experience managing Microsoft 365, endpoint environments, and automation programs.

Responsibilities

• Lead and coach Digital Workspace Officers and Specialists to ensure efficient service operations.
• Allocate workloads, monitor performance, and ensure SLA compliance across support services.
• Oversee support for Microsoft 365, Teams, SharePoint, OneDrive, and related services.
• Identify automation opportunities within workspace support processes and collaborate with automation teams.

Skills

Microsoft 365

Intune

Azure AD

Collaboration tools

ITIL processes

Education

Bachelor’s Degree in IT

Professional IT Certifications

Tools

Endpoint management tooling

Job description

Power International Holding in Qatar is seeking a Digital Workspace Team Leader to drive the modern workplace strategy across the organization. You will lead a team of Digital Workspace Officers and Specialists, ensuring high service levels, strong user experience, and lifecycle management of end-user devices, while championing automation and governance initiatives.

Responsibilities include overseeing Microsoft 365 suite, collaboration platforms, and device lifecycle, along with incident