Credit Supervisor

Accor; Doha; On-site; QAR 50,000 - 80,000; Full time

Job summary

Accor is looking for a professional to oversee hotel credit and accounts receivable functions in Doha. The role involves managing billing, credit checks, and maintaining relationships with clients while ensuring compliance and accuracy.

The ideal candidate will have experience in finance or hospitality, strong attention to detail, and the ability to communicate effectively with various departments and clients.

Qualifications

• Previous experience in hotel credit, accounts receivable, or finance is essential.
• Attention to detail and integrity are crucial for the role.
• Ability to work independently and manage deadlines effectively.

Responsibilities

• Oversee hotel credit and accounts receivable functions.
• Review and approve credit applications based on policies.
• Coordinate with Front Office, Sales, Events, and Finance teams.

Skills

Credit procedures

Billing and collection processes

Strong communication skills

Proficiency in MS Excel

Tools

PMS systems

Accounting systems

Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

• Oversees all hotel credit and accounts receivable functions.
• Reviews and approves credit applications in line with company policies.
• Conducts credit checks for corporate, government, and travel agency accounts.
• Follows up on outstanding balances and ensures timely collections.
• Reviews aging reports and supports effective collection strategies.
• Ensures accurate billing for groups, events, long‑stay guests, and corporate accounts.
• Verifies supporting documents and resolves billing disputes with relevant departments.
• Maintains accurate and compliant credit files and documentation.
• Prepares credit reports, reconciliations, and month‑end summaries.
• Supports internal and external audits with required documentation.
• Coordinates closely with Front Office, Sales, Events, and Finance teams.
• Communicates with clients regarding billing inquiries, payments, and credit terms.
• Builds and maintains positive relationships with clients and business partners.

Qualifications

• Previous experience in hotel credit, accounts receivable, or finance (hospitality experience preferred).
• Strong understanding of credit procedures, billing, and collection processes.
• High level of accuracy, integrity, and attention to detail.
• Strong communication and negotiation skills.
• Ability to work independently and manage deadlines.
• Proficiency in PMS, accounting systems, and MS Excel.

Diversity & Inclusion

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.