Chief of Luxury Rooms & Guest Experience

Kempinski Hotels; Doha; On-site; QAR 900,000 - 1,300,000; Full time

Job summary

Kempinski Hotels Doha seeks a Director of Operations – Rooms to lead a 283-room luxury resort, overseeing Housekeeping, Front Office, Spa, Recreation, Safety, and guest services. You will shape the guest journey from pre-arrival to post-stay loyalty, set luxury service benchmarks, and drive ancillary revenue while protecting asset integrity.

The role requires 8–10 years in luxury hospitality with 3–5 years as a director, strong P&L mastery, and familiarity with Opera Cloud, Micros, and

Job description

Kempinski Hotels Doha seeks a Director of Operations – Rooms to lead a 283-room luxury resort, overseeing Housekeeping, Front Office, Spa, Recreation, Safety, and guest services. You will shape the guest journey from pre-arrival to post-stay loyalty, set luxury service benchmarks, and drive ancillary revenue while protecting asset integrity.

The role requires 8–10 years in luxury hospitality with 3–5 years as a director, strong P&L mastery, and familiarity with Opera Cloud, Micros, and