CBMS & CFADS Server / Application Engineer

Madre Integrated Engineering; Doha; On-site; QAR 180,000 - 240,000; Full time

Job summary

Madre Integrated Engineering seeks a CBMS/CFADS Server and Application Engineer to deliver advanced diagnostics and maintenance for the CBMS/CFADS system in a demanding environment. The role includes root-cause analysis, OEM case management, and coordinating firmware and software upgrades.

The candidate will own preventive maintenance, predictive monitoring, and document knowledge bases while mentoring Level-2 staff and supporting Change Advisory Board assessments.

Qualifications

• 5+ years hands-on with the CBMS/CFADS system in a comparable environment.
• Relevant training or certification for CBMS/CFADS is desirable.

Responsibilities

• Provide advanced diagnostics at system, application and infrastructure level for the CBMS/CFADS system.
• Carry out root-cause analysis for major and recurring incidents and own permanent fixes.
• Open and manage OEM back-to-back support cases under the same ticket and SLA clock.
• Own configuration, firmware and software maintenance and coordinate manufacturer releases and upgrades.
• Own the preventive-maintenance procedures and predictive monitoring for the system.
• Maintain design documents, SOPs and knowledge base; mentor and sign off Level-2 competence.
• Provide technical assessment to the Change Advisory Board for changes to the system.
• Maintain the CBMS/CFADS servers and applications; monitor health and interfaces; apply patches under change control.

Skills

Server administration

Application administration

Diagnostics and root-cause analysis

Documentation and mentoring

Incident resolution within SLA

Job description

Madre Integrated Engineering | Full time

CBMS & CFADS Server / Application Engineer

• Provide advanced diagnostics at system,application and infrastructure level for the system.
• Carry out root-cause analysis for major andrecurring incidents and own the permanent fix.
• Open and manage OEM back-to-back support casesunder the same ticket and SLA clock.
• Own configuration, firmware and softwaremaintenance and coordinate manufacturer releases and upgrades.
• Own the preventive-maintenance procedures andpredictive monitoring for the system.
• Maintain the design documents, SOPs andknowledge base; mentor and sign off Level-2 competence.
• Provide technical assessment to the ChangeAdvisory Board for changes to the system.
• Maintain the CBMS/CFADS servers andapplications; monitor health and interfaces; apply patches under changecontrol.

Requirements

• Server and application administration; relevantapplication/product training for CBMS/CFADS.
• Experience. 5or more years hands-on with the specific system in a comparable environment.
• Diagnostic and root-cause skill.
• Documentation and mentoring.
• Advanced-incident resolution within SLA.