Catering Operations Lead

UrbaCon Contracting & Trading Company; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

UrbaCon Contracting & Trading Company seeks a Head Waiter - Catering to provide operational leadership across catering activities, ensuring alignment with standards, objectives, and regulatory requirements. The role drives performance, coordinates with internal teams, clients, and contractors, and ensures service delivery within the service operations function.

It supports continuous improvement, cost optimization, and quality outcomes while collaborating with stakeholders and ensuring

Qualifications

• Experience in catering service operations and regulatory compliance.
• Ability to monitor KPIs, drive continuous improvement, and optimize operations.
• Strong coordination with internal teams, contractors, clients and stakeholders.
• Knowledge of HSE requirements and quality control in catering environments.

Responsibilities

• Operational Management: oversee day-to-day catering service operations to meet targets and maintain quality.
• Planning and Coordination: align schedules, manpower, materials, and contractors to timelines.
• Stakeholder Engagement: liaise with internal teams, suppliers, clients and contractors for alignment.
• Compliance and Governance: ensure adherence to policies, contractual obligations, and regulatory standards.
• Performance Monitoring: track KPIs, identify gaps, implement corrective actions, and drive continuous improvement.
• Reporting and Documentation: prepare reports, cost analyses, and management updates.
• Resource Optimization: optimize manpower, equipment, and budgets to reduce waste and costs.
• Risk and Issue Management: identify risks and mitigation steps to minimize business impact.
• Quality Assurance: support QA/QC procedures to meet expectations.
• Continuous Improvement: contribute to process enhancements and digital initiatives.

Job description

UrbaCon Contracting & Trading Company seeks a Head Waiter - Catering to provide operational leadership across catering activities, ensuring alignment with standards, objectives, and regulatory requirements. The role drives performance, coordinates with internal teams, clients, and contractors, and ensures service delivery within the service operations function.

It supports continuous improvement, cost optimization, and quality outcomes while collaborating with stakeholders and ensuring