Card Production & Retail Risk Operations Associate

Commercial Bank; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

Commercial Bank of Qatar is seeking a card operations professional to manage issuance, personalization, fulfillment, and delivery in line with SOPs and SLAs.

You will support card projects, UAT, and changes, maintain embossing and inventory records, and coordinate with IT and vendors to resolve issues, ensuring accuracy and timely service for debit and credit cards. This role offers exposure to a regulated banking environment and opportunities to contribute to service excellence.

Qualifications

• Bachelor’s degree in finance or equivalent.
• Minimum 2 years of card operations experience.
• Knowledge of debit and credit cards.
• MS Office proficiency.

Responsibilities

• Operate card personalization and PIN printing to ensure accuracy.
• Perform card fulfilment, packaging, dispatch, and delivery processing.
• Maintain embossing reports, reconciliation records, and production docs.
• Coordinate with IT, Operations, vendors for issue resolution and UAT.
• Ensure timely processing of standard and VIP card requests per TATs.

Skills

Printer maintenance

Excel

Detail orientation

Education

Bachelor’s degree in finance or equivalent

Tools

MS Office

Job description

Commercial Bank of Qatar is seeking a card operations professional to manage issuance, personalization, fulfillment, and delivery in line with SOPs and SLAs.

You will support card projects, UAT, and changes, maintain embossing and inventory records, and coordinate with IT and vendors to resolve issues, ensuring accuracy and timely service for debit and credit cards. This role offers exposure to a regulated banking environment and opportunities to contribute to service excellence.